--- sourceDocument: Australia Employee Service Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management Release : - australia ft:locale : - pt-BR ft:publication_title : - Australia Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Manage favorites # Manage favorites {#ariaid-title1} * Versão de lançamento: Australia * * Atualizado 12 de mar. de 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura Mark the content as your favorites and easily access all your favorites. ## Antes de Iniciar Role required: Employee ## Por Que e Quando Desempenhar Esta Tarefa Access all your favorites with the new cross- channel favorites section from the portal or from Now Mobile. Use the My Favorites list to access your favorite list quickly. Items remain on the Favorites list until you remove them. You can see the favorites icon ![default favorite icon default without selection]() on the following types of pages or sections: * Topic page * Catalog page detail view * Knowledge page detail view * Cloned catalog page * My applications page * My applications widget * Recommended for you widget {#web-configure-favorites-employee__ul_pkz_fty_gtb} You can add the frequently used content to your favorites list. Click the favorite icon, and the icon color changes. Click the heart icon again remove the item from your favorites. Nota: Favorite list shows the items that you have access. ## Procedimento 1. Go to My favorites. 2. See the list of your favorites by clicking the favorites icon from the header ![default favorite icon default with selection]() icon. Figura 1. My Favorites Figura 2. My favorites on Now Mobile home 3. Perform the following actions: * Mark content as favorite * Remove from favorites * View all favorites * Sort, browse, and filter the favorite list * View the favorites in grid and list views {#web-configure-favorites-employee__ul_nqy_whg_dtb} Nota: You can configure user permissions such as Available for and Not Available for. When the favorited topic is not marked available, the topic isn't visible from My Favorites and on the favorites widget. You can see the following message: You don't have access to \ of your favorited items. For more information, see [Enable user criteria for topics](https://servicenow-prod.fluidtopics.net/LXoz6u7xa1hr~80CDlOGAg "Enable user criteria to configure topic-level security and visibility settings for topics."). For more information, see [Cross-channel favorites](https://servicenow-prod.fluidtopics.net/m_3Em9tgaLcppUFUq~WxRQ "A cross-channel favorites provides quick access to the content the employees use frequently and offers extensibility for BUs."). **Conceitos relacionados** * [Use the Employee Center topic pages](https://servicenow-prod.fluidtopics.net/Pb~nyo~Sd9u~WGJ9NErkJQ "The Employee Center topic pages contain the breadcrumbs widget, topic header widget, sub-topic widget, and the topic content widget.") * [Topic managers and contributors for topic page management](https://servicenow-prod.fluidtopics.net/HSTnA6LW2770~iQgYlVBBw "While topic managers control the topic level decisions, the contributors manage the connected content, quick links, adding applications, and featured content on the topic page.") * [Use the My To-dos page](https://servicenow-prod.fluidtopics.net/i_YkBUm3b5lPexQArzfg9w "Use the To-dos page to review all tasks that are assigned to you and prioritize them.") * [View advanced portal navigation](https://servicenow-prod.fluidtopics.net/L2GvKBMJ_2fYY0dk6ThAcw "Use the enhanced navigation experience that helps you with better content discovery.") * [Use approval experience](https://servicenow-prod.fluidtopics.net/10kbsFAv89iwJ1Owv_tWzg "Use the My tasks section to track and fulfill the requests from the portal and Now Mobile.") * [Task filters on My tasks](https://servicenow-prod.fluidtopics.net/erGO45W~fiENJm4QrVJ6YQ "Use the enhanced filters experience to manage and prioritize the tasks. Using the filters, employees and managers can have better visibility into the time-sensitive and business-critical tasks.") * [View the Recommended for you content](https://servicenow-prod.fluidtopics.net/K7wBwc2WS2~QusHi8yZZlQ "Access all the content recommended for you from from a central location in one-click.") * [View employee profile](https://servicenow-prod.fluidtopics.net/hXxvBquNoy5gMgIqtrrw5A "View the employee profile with your personal information from the employee portal and Now Mobile.") * [Use Personalized Answers](https://servicenow-prod.fluidtopics.net/wzCP_3BInJB_iwwYgx2Olg "Employees can use the AI-search enabled feature to seek information about their leave balance and more on the Employee Center search page.") * [Employee Profile org chart widget](https://servicenow-prod.fluidtopics.net/qVLsITlhP65WFr7VS2eoAw "Use the Employee Profile org chart widget to easily browse, search, and navigate through the organization chart.") * [RTL support for Employee Center](https://servicenow-prod.fluidtopics.net/5FMAZQVaqv6dvTypQ9lXjg "As an employee, you can change the display of the user interface from right-to-left.") * [Access applications from App Launcher](https://servicenow-prod.fluidtopics.net/qeandjQUmprgoDc6HkbmFg "Access all your applications from a central location in one-click.") * [Use Guided Self-Service](https://servicenow-prod.fluidtopics.net/AGLxSdA_5TTf2owl6Xlqgg "Use the Guided Self-Service experience to self-serve, leading to improved productivity, and operational efficiencies for the organization.​") **Tarefas relacionadas** * [Manage approvals from Microsoft Teams](https://servicenow-prod.fluidtopics.net/qSZWm0Crtbq9hbUnUHhffQ "Manage Concur expense approvals using Virtual Agent actionable notifications in Microsoft Teams to resolve the approval directly in the Virtual Agent conversation without involving a live agent.") * [Manage approvals from a Microsoft Outlook email](https://servicenow-prod.fluidtopics.net/6CsPWJnp2VKviZsJEY~xDw "Approve or reject Concur expense reports from a Microsoft Outlook email message.") * [Use Employee Center from Zoom](https://servicenow-prod.fluidtopics.net/t1R8pA5bl0qABJPXacaEKw "Access and use the ServiceNow Employee Center capabilities from Zoom client.")