--- sourceDocument: Australia Employee Service Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management Release : - australia ft:locale : - pt-BR ft:publication_title : - Australia Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Managing Neighborhoods # Managing Neighborhoods {#ariaid-title1} * Versão de lançamento: Australia * * Atualizado 12 de mar. de 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura Neighborhoods are a group of spaces assigned to employees within an organization. A neighborhood can be located anywhere within the organizational structure. Space admins and space planners can create a neighborhood and perform the following: * Assign multiple neighborhoods to employees. An employee can be assigned to a space in a neighborhood or to the neighborhood itself. For more information, see [Create a neighborhood for workplace users](https://servicenow-prod.fluidtopics.net/vbbSZP6WjnbvQ8sFUBGYeg "Create a neighborhood and assign users to available spaces in a neighborhood. Add or remove users in bulk and allocate available neighborhood spaces to users in a department, cost center, or group."). * Assign employees to a neighborhood using user assignment rules that can run on a schedule. For more information, see [Execute User Assignment Rules](https://servicenow-prod.fluidtopics.net/vbbSZP6WjnbvQ8sFUBGYeg "Create a neighborhood and assign users to available spaces in a neighborhood. Add or remove users in bulk and allocate available neighborhood spaces to users in a department, cost center, or group."). * You can also assign a user to a neighborhood from their workplace profile directly. Neighborhood assignments are applicable if Neighborhood is selected as the group by or view by option in a scenario or building overview. Location assignments are applicable for all other options. * Employees can reserve a space in a neighborhood if they're part of the neighborhood or if the neighborhood isn't restricted. * Add or remove spaces in a neighborhood. * Add or remove users from one neighborhood to another. * View and reserve neighborhood spaces using floor maps on the reservation portal. Nota: Verify that you have installed Indoor Mapping and dependent plugins to view neighborhoods on a floor map. For more information, see [Configure Indoor Mapping](https://servicenow-prod.fluidtopics.net/pCkLzji8hAKbPI9rmmPELQ "Install and configure Indoor Mapping map instance data and properties."). {#neighborhoods__ul_q3s_zc2_cwb} Neighborhoods can be used for the following workplace requirements: * Scenario planning. For more information, see [Create a scenario](https://servicenow-prod.fluidtopics.net/hnzHWunBGVJ5rns2iA38Cw "Create a scenario with a building. Add, update, or remove space allocations before publishing and deploying a scenario. Manage and update your scenarios using the Stack plan and Floor map component tabs."). * Reservation management: Employees can reserve neighborhood spaces using the reservation management portal. Space admins can restrict access to spaces in a neighborhood if the neighborhood is indicated as restricted or private. For more information, see [Create neighborhood reservations](https://servicenow-prod.fluidtopics.net/DODWDzt~7uLxKOAJfNqMBA "Reserve neighborhood spaces using Advanced reservation."). * Location directory: Employees can view spaces belonging to a neighborhood on the location directory. For more information [Manage workplace activities and services with Location directory](https://servicenow-prod.fluidtopics.net/4qn1sXtw7z9iPoP3hvhgPA "Explore workplace campuses, sites, buildings, and neighborhoods using the Location directory. Get directions using map routes to a meeting room, building, or co-workers to collaborate effectively. Search for employees, locations, and neighborhood spaces. Reserve a space, request, or report a workplace service issue. Filter spaces by reservation states, occupancy states to get insights on space availability."). {#neighborhoods__ul_rdd_vc2_cwb} * **[Create a neighborhood for workplace users](https://servicenow-prod.fluidtopics.net/vbbSZP6WjnbvQ8sFUBGYeg)** Create a neighborhood and assign users to available spaces in a neighborhood. Add or remove users in bulk and allocate available neighborhood spaces to users in a department, cost center, or group. * **[Add a user to the neighborhood](https://servicenow-prod.fluidtopics.net/mqMeUq73vXyKQWY9a~TVMg)** Assign one or more users to a neighborhood. Create a workplace profile and add the user directly. * **[Add or edit a neighborhood assignment of a workplace profile](https://servicenow-prod.fluidtopics.net/kqacIL5VIv5fVuvkZA2GYw)** Add a user or edit a user's neighborhood assignment from their workplace profile directly. * **[Edit a user assignment of a neighborhood](https://servicenow-prod.fluidtopics.net/nWYqcY0zUb7LtdIMSNXj~Q)** Edit an existing user's workplace profile assigned to the neighborhood. * **[Add or edit the workplace location of a user in the neighborhood](https://servicenow-prod.fluidtopics.net/XZ2J~5kJPBIuOY4eSpOM8Q)** Add a workplace location to a user assignment or update the existing workplace location of the user assignment. * **[View neighborhoods in Workplace Core](https://servicenow-prod.fluidtopics.net/wtiDjoI5H6Yy6upWZ_45oQ)** View existing neighborhoods with assigned spaces and user allocation. **Conceitos relacionados** * [Configure Workplace entity and entity types](https://servicenow-prod.fluidtopics.net/YhVZ4C9fOWDL4zq31djfuA "Create a business hierarchy based on your organization's businesses. Allocate workplace locations based on the business to which they’re associated with. Configure workplace entity types and workplace entities to create the structure. For example, add entity types such as Business Units, Marketing Units, and associate workplace entities such as ITSM, Facilities, and more under them.") * [Mapping employees to their designated workspaces](https://servicenow-prod.fluidtopics.net/PLTy_z4tpyBWb2mVR_uCXg "Map your employees to their designated workplace locations in Workplace Core automatically to fill in that detail in reservation requests and to take advantage of auto-assignment of workspaces if that feature has been enabled.") * [Managing workplace shifts that you own](https://servicenow-prod.fluidtopics.net/p0sZuzVJD29iZiLTQKcAew "Review the workplace shifts that you own in Workplace Core and update the shift details if necessary. You can also monitor the reservations and requests made for the workspaces associated with these shifts.") * [Managing workplace reservations for employees](https://servicenow-prod.fluidtopics.net/ssNrx9ctTIIZ38b43BCUZA "Reserve available areas or spaces for your employees and review pending reservation requests from employees in Workplace Core so you can verify physical distancing measures when they return to the workplace. Once you make reservations, employees are notified about the locations to which they have access. The Workplace Service Delivery also offers more advanced workplace reservation options in the Workplace Reservation Management application.") * [Setting and tracking arrivals at the workplace](https://servicenow-prod.fluidtopics.net/R~wJ6c4HByY1fEpdoT6_HQ "Workplace managers can set arrival intervals in Workplace Core for different locations at your workplace with defined capacities to facilitate staggered entry of employees into the office. Employees can then choose from the defined arrival slots.") * [Managing workplace tasks](https://servicenow-prod.fluidtopics.net/P8jnbrHi7rrw6~R6Th~1Iw "Using workplace tasks in Workplace Core, workplace managers can monitor workplace activities that are created and scheduled in the workplace for each shift. They can also schedule planned or on-demand maintenance tasks and generate reports to track the progress of these activities.") * [Workplace knowledge management](https://servicenow-prod.fluidtopics.net/9jKMVOBkej6hakcZR69Nzw "As a workplace admin, you can create knowledge base articles for employees. In the articles, provide information to your employees about workplace services, such as workplace updates, self-help, troubleshoot, and others.") * [QR code management](https://servicenow-prod.fluidtopics.net/D0EATzJi9LcqBxJfs6f~aw "Generate and print QR codes for spaces and rooms. Employees can use these codes to make reservation-related actions on the Now Mobile app.") * [Location migration](https://servicenow-prod.fluidtopics.net/kRgZq8hssJTd2m07MAg6Ig "Learn how to migrate location data from the ServiceNow Locations table to the Workplace Location table to use them in Workplace Service Delivery applications.") **Tarefas relacionadas** * [Import your workspaces data from an Excel spreadsheet](https://servicenow-prod.fluidtopics.net/dovKw~3vg9b3NNj0lnJSqw "Import your workspaces data from an Excel spreadsheet into the Workplace Core application.") * [Add a space type configuration](https://servicenow-prod.fluidtopics.net/ssLgkPeZvvRoWCnqqKht8A "Configure the different types of workspaces available in a workplace. You can add spaces based on different space types (Workspace/Desk). Space type enables employee to identify the different types of workspace available on a floor") * [Configure a workplace card](https://servicenow-prod.fluidtopics.net/ACV1GsoPOPRWp95QMWK0sA "Create a workplace card to be used in your workplace applications.") * [Block a workplace location](https://servicenow-prod.fluidtopics.net/jc27DF6R8oeCDBepKw8e4g "Block a workplace location for a specific period. The blocked workplace location is unavailable during the specified period for any type of reservation on the Workplace Reservation Management Reservation portal.") * [Enable favorites option for Workplace Service Portal](https://servicenow-prod.fluidtopics.net/h_Rm62SSuZ175rwc7TsfdQ "Enable employees to set a workplace location as their favorite while using the Workplace Service Portal. Integrate with Employee Service Center to configure the favorites option.") * [Create a workplace performer criteria](https://servicenow-prod.fluidtopics.net/zbNBF3T4Mcbu_AJXQmYEmA "Configure the users who are permitted to perform important actions in Workplace Service Delivery. Add approvers to approve workplace cases and reservations that are created through Workplace services.") * [Assign the workplace user role to employees](https://servicenow-prod.fluidtopics.net/ujYA4Rwsn1qyaPr2yNVPNw "Set rules in Workplace Core to assign the workplace user role to employees and apply conditions accordingly.") * [Approve employee workplace reservation requests](https://servicenow-prod.fluidtopics.net/b9YbWRacKiFISd83wF~R2w "Review employee area and space reservation requests in Workplace Core and approve or reject them.") **Referência relacionada** * [Configuring shifts for your workplace](https://servicenow-prod.fluidtopics.net/Ye1FWSf5hpLZGFZhHTmkfg "Configure shifts for your organization in the Workplace Core application so you can efficiently plan and manage your workplace by assigning employees and workspaces to those schedules.") * [View workplace service usage analytics with Usage Insights](https://servicenow-prod.fluidtopics.net/q5tIuyR3u61lZEn7~GFgGQ "The ServiceNow Usage Insights provides you with qualitative analytics on how the services provided by the Workplace Service Delivery applications are used by the workplace managers, employees, and other workplace users.")