---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Supporting information for Now Assist for HRSD

# Supporting information for Now Assist for HRSD {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Get a quick overview of the important information that is related to the Now Assist for HR Service Delivery (HRSD) application.

## Supported versions {#support-info-hr-assist__section_nmh_vvn_vyb}

Now Assist for HRSD is supported starting with Vancouver Patch 2.

## Supported language models {#support-info-hr-assist__section_xlp_rzl_tfc}

Use the Now LLM Service or any of the following supported third-party small or large language model with any Now Assist for HR Service Delivery (HRSD) skill or AI agent:

* Azure OpenAI
* AWS Anthropic
* Google Gemini
{#support-info-hr-assist__ul_sdl_1t3_qfc}

## Supported user interfaces {#support-info-hr-assist__section_mhp_zlm_tyb}

The Now Assist for HRSD application includes the skills that are listed in the following table.  
{#support-info-hr-assist__table_bmz_mfg_ryb__entry__2}

| Interface | Skill |
|-|-|
| Agent Workspace for HR Case Management | * Case summarization * Chat summarization * Resolution notes generation * Knowledge article generation * Sensitivity detection * Email reply recommendation {#support-info-hr-assist__ul_mmt_vlm_tyb} |
| Core UI | * Case summarization * Knowledge article generation * Sensitivity detection {#support-info-hr-assist__ul_sm2_5pp_hbc} |
[Tabela 1. Now Assist for HRSD supported interfaces]

{#support-info-hr-assist__table_bmz_mfg_ryb}

## Application information {#support-info-hr-assist__section_nhp_zlm_tyb}

Activate the Now Assist for HRSD store app (sn_hr_gen_ai) to use the chat, case, and resolution skills.  
The Now Assist for HRSD application has the following dependencies:

* Human Resources Scoped App: Core (com.sn_hr_core)
* Now Assist Platform (com.sn.now.platform)
* NA-TD and NA-TA are dependent apps for NA-HR and should be installed for every NA-HR installation (talent-core: sn_egd_core and interview-scheduling sn_int_schedule)
{#support-info-hr-assist__ul_ohp_zlm_tyb}