---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create rich text content

# Create rich text content {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 min. de leitura

Using the Content Library, you can create rich text content, which enables you to format your text in a creative and attention-grabbing way.

## Antes de Iniciar

Role required: sn_cd.content_manager

Rich text can be built using reusable block content. For more information, see [Add or modify block content](https://servicenow-prod.fluidtopics.net/Hs7evomJlvVJNJjKWr3K8g "Create block content as reusable information you can insert into campaigns, notifications, rich-text announcements, or community posts (when community is installed).").

## Procedimento

1. Navigate to Content PublishingContent Library.
2. Select New or existing content.
3. Select Portal under the Select the Platform column.
4. Select Rich text under the Choose a content format section.
5. Select Continue.
6. Fill in the fields in the New content form.  
   {#ec-content-library-portal-richtext__table_vrw_sql_xrb__entry__2}

   | Field | Description |
   |-|-|
   | Content name | The name that describes the content you are creating or editing. |
   | Order | When you have multiple pieces of content that appear in a carousel, you can define the order they appear. Enter a number defining the order the content appears on the service portal or Employee Center. Content appears closer to the beginning of the carousel when assigned a lower number. Nota: Use increments of 100 when determining the order. This method makes it easier to edit. For example, you numbered your links 1, 2, 3, 4, 5 and wanted to place a new content after 2. You would have to renumber 3, 4, and 5. If you use 100, 200, and 300 and wanted to place content from 100 through 200, you would simply use any number from 101 through 199. |
   | Active | Indicates the content is active and available for use. |
   | Use block content | You can create rich text or use block content for portal content. Select the toggle switch to show the Block content field. |
   | Block content | The block content you want to appear on the Employee Center. Only appears when you select the Use block content toggle switch. Select the Lookup using list icon (![Lookup using list icon]()) to view a list of link content. |
   | User reference table | Determines the variables you can use to personalize text for the Rich text field. Appears when the Use block content is turned off. Select HR Profile to select variables from the sn_hr_core_profile table. Nota: When the Human Resources Scoped App: Core (com.sn_hr_core) plugin is activated, only HR Profile appears. Select User to select variables from the sys_user table. |
   | User column | Together with the HR profile \[sn_hr_core_profile\] table, filters users when evaluating a condition. Only appears when you select the HR Profile from the User reference table field. |
   | Rich text | Message you want to appear as portal content. Use the editing tools to format your text. Nota: When translating rich text, the HTML sanitizer can remove HTML formatting to protect against security concerns. For more information, see [HTML sanitizer](https://www.servicenow.com/docs/access?context=c_HTMLSanitizer&version=australia&pubname=australia-platform-security&ft:locale=en-US). |
   [Tabela 1. Design]

   {#ec-content-library-portal-richtext__table_vrw_sql_xrb}
7. Select Save to save the record and remain on the Design tab.
8. Or, select Save and continue to save the record and move to the Publish tab.  
   For information on publishing your content, see [Create a publish plan for your content](https://servicenow-prod.fluidtopics.net/DBFxuczuOdDkyWjZ1Cni0Q "After you create content in the Content Library, add one or more publish plans to control where the content is delivered, the audience, and the period of time it is available.").

   To
   switch languages or translate your content, select the Language settings drop-down at the top, right side.

   To switch languages and have the fields on the
   form appear in a different language, select the Switch language button, at the top. This button only appears when
   the sn_cd.enable_language_switching system property is activated. This is
   similar to changing your language at login. For more information, see [Properties installed with Content Publishing](https://servicenow-prod.fluidtopics.net/IdSghONd9HUA4g1Orn6VBQ "The Content Publishing [com.sn_content_delivery] plugin adds the following properties that are designed to control how scheduled jobs work in relation to notifications, to-dos, and communities.").

   To request your content to be translated into a
   different language, select the Translate content
   button at the top. This button only appears when the
   sn_cd.enable_localization_framework_integration system property is
   activated. For more information, see [Properties installed with Content Publishing](https://servicenow-prod.fluidtopics.net/IdSghONd9HUA4g1Orn6VBQ "The Content Publishing [com.sn_content_delivery] plugin adds the following properties that are designed to control how scheduled jobs work in relation to notifications, to-dos, and communities.").

   Content Governance
   :   When portal content is requested from Content Governance, the Content Request Items related list tab appears. Select the content
       request item to view information about the request. For more
       information, see [Edit a content request item](https://servicenow-prod.fluidtopics.net/fmXBfB1muysmoDPtfL9zOQ#ec-request-content-item "Use the Content Request Item form to provide details on what type of content should be created from a content request.").
   :   When the Content Request Item has a state of
       Work in Progress, the Send for Review button appears.
   :   The content is sent to the Opened by or
       content requester person for review.  
       Nota:  
       To edit the content after a review, the content request item state must be changed to Work in Progress.