---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure KINEXON integration

# Configure KINEXON integration {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Configure Contact Tracing and enable the KINEXON SafeZone tracing system to use data from KINEXON wearable devices in diagnostic
requests. This data enables the identification of potentially exposed contacts based on the
interactions and proximity of users with KINEXON wearable
devices.

## Antes de Iniciar

To successfully enable the KINEXON SafeZone tracing system, note the following requirements:

* The Emergency Outreach application must be installed. For more information, see [Install Emergency
  Outreach](https://servicenow-prod.fluidtopics.net/dzFiIQh30syNk6Dn4GJqxw#install-emergency-outreach "You can install Emergency Outreach if you have the admin role.").
* Privacy consent settings for Contact Tracing must be configured. For more information, see [Setting up data privacy consent settings for Contact Tracing](https://servicenow-prod.fluidtopics.net/37VoNBN~qxCSkEVPUCtoGg "As an admin, you can configure privacy consent templates, location-based privacy configurations, email notifications, and outreach notifications for sending privacy consent alerts in Contact Tracing.").
* Users must have KINEXON wearable devices managed with KINEXON SafeZone.
* Users should have an email address in the Name column in the KINEXON SafeZone software. Email addresses are used to match KINEXON users to users in Contact Tracing.

{#configure-kinexon-integration__ul_w2q_rtz_v4b}

Role required: admin

## Procedimento

1. Navigate to AllContact TracingProperties.
2. Set the Contact Tracing property values related to the KINEXON SafeZone integration.  
   {#configure-kinexon-integration__id_fj3_mtt_v4b__entry__2}{#configure-kinexon-integration__kinexon-api-endpoint-desc}{#configure-kinexon-integration__kinexon-api-username-desc}{#configure-kinexon-integration__kinexon-api-password-desc}{#configure-kinexon-integration__kinexon-min-duration-desc}{#configure-kinexon-integration__kinexon-min-acc-duration-desc}{#configure-kinexon-integration__kinexon-max-distance-desc}{#configure-kinexon-integration__kinexon-max-time-gap-desc}

   | Property | Description |
   |-|-|
   | sn_imt_tracing.kinexon_api_endpoint | API endpoint used to log in to the KINEXON SafeZone instance and access KINEXON data. This API endpoint is also used to fetch information required for Contact Tracing. Replace the default endpoint with the endpoint of your instance. |
   | sn_imt_tracing.kinexon_api_username | KINEXON administrator user name. |
   | sn_imt_tracing.kinexon_api_password | KINEXON administrator password. |
   | sn_imt_tracing.kinexon_api_param_min_duration | The minimum duration of contact (in seconds) between two KINEXON sensors required to determine whether a user is a potentially exposed contact. The query omits all records with values below this duration. The default value is <kbd class="ph userinput">300</kbd>. |
   | sn_imt_tracing.kinexon_api_param_min_acc_duration | The minimum total duration (in seconds) of all contact between two KINEXON sensors within the queried date range. If the total duration is shorter than this value, the query omits all records of contact between the pair of sensors. The default value is <kbd class="ph userinput">300</kbd>. |
   | sn_imt_tracing.kinexon_api_param_max_distance | The maximum distance (in meters) between two KINEXON sensors that determines whether users are in contact. The query omits any instances of contact beyond this distance. The default value is <kbd class="ph userinput">2</kbd>. |
   | sn_imt_tracing.kinexon_api_param_max_time_gap_in_sequence | Determines the amount of time that can pass (in seconds) between any two consecutive instances of contact before the potential exposure is considered two potential exposures. The default value is <kbd class="ph userinput">15</kbd>. |
   [Tabela 1. Contact Tracing properties for KINEXON SafeZone integration]

   {#configure-kinexon-integration__id_fj3_mtt_v4b}
3. Navigate to Emergency Exposure ManagementTracing Systems and click Kinexon SafeZone.
4. Activate the tracing system.
   1. Select Active.
   2. Click Update.
   {#configure-kinexon-integration__substeps_zdl_lrz_v4b}
5. Add all users with KINEXON wearable devices in your organization to the privacy consent audience.
   1. Navigate to Emergency OutreachSafe Workplace Audience and click privacy audience.
   2. Add users to the audience.  
      For detailed instructions on adding users to an audience, see [Add a Safe
      Workplace audience](https://servicenow-prod.fluidtopics.net/ZYcZJoPsuRXMcLKUGJN_GQ "Add a collection of users for Emergency Outreach notifications. Target individual users or specific users based on criteria such as location, department, or group.")
   3. Click Update.
   {#configure-kinexon-integration__substeps_m51_gqz_v4b}
6. Assign the sn_imt_core.privacy_consent_user role to KINEXON users to enable them to access and complete the privacy consent.
7. Send your organization's privacy consent outreach to KINEXON users.  
   Users in a location that requires privacy consent must consent to the privacy policy to create exposed contact records. Users who do not have an assigned location or are in a location that does not require privacy consent do not have to submit a privacy consent.

## Resultado

You can now use the KINEXON SafeZone tracing system in diagnostic requests. For more information on identifying potentially exposed contacts using diagnostic requests, see [Identify potentially exposed contacts](https://servicenow-prod.fluidtopics.net/Y9PFVu71OHhFY4y5CKzv2Q "As a case manager, run the diagnostic request to identify other employees who might have come in contact with the affected employee.").

