---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Sailpoint integration for new hire onboarding

# Sailpoint integration for new hire onboarding {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Provide relevant applications for new hires automatically as part of the onboarding
process with the Sailpoint integration.

This integration requires the Sailpoint IdentityIQ for Service Catalog v2 app
from the ServiceNow Store, and is configured to work with the lifecycle
event for new hire onboarding that is included as demo data with the Human Resources Scoped App:
Lifecycle Events for Enterprise \[com.sn_hr_lifecycle_ent\] plugin.

## Setting up the Sailpoint integration {#sailpoint-integration-for-new-hire-onboarding__section_bct_bnd_llb}

To set up the Sailpoint integration for new hire onboarding, you must install
the Sailpoint IdentityIQ for Service Catalog v2 app from the ServiceNow Store.
For the installation guide and further information, see
[SailPoint IdentityIQ for Service Catalog v2](https://store.servicenow.com/sn_appstore_store.do#!/store/application/c4af6dafdbf73300f931fe1b68961952/2.0.10).  
Nota:  
Make sure to use version 2.0.10 or later.

## Using the Sailpoint integration with new hire onboarding {#sailpoint-integration-for-new-hire-onboarding__section_dct_bnd_llb}

Once the integration is set up, you can use it with new hire onboarding. The following
components are included in the demo data for your use and example.  
Nota:  
The lifecycle event for new hire onboarding is included as demo data with the Lifecycle Events for Enterprise \[com.sn_hr_lifecycle_ent\] plugin.
{#sailpoint-integration-for-new-hire-onboarding__table_ect_bnd_llb__entry__2}

| Component | Name |
|-|-|
| Lifecycle event activity | Account and Application Access in Sailpoint (in the Day One activity set) |
| HR task template | Assign Roles in Sailpoint |
[Tabela 1. Components installed with Sailpoint integration with new hire onboarding]

{#sailpoint-integration-for-new-hire-onboarding__table_ect_bnd_llb}

## How the application provisioning works {#sailpoint-integration-for-new-hire-onboarding__section_of4_k53_plb}

The application provisioning process works as follows. When an onboarding case is created, the
hiring manager receives a task to assign roles and entitlements for the new hire. The hiring
manager must then manually complete the task. Once assigned, IT then receives a request to
supervise the provisioning of those applications. When the provisioning is complete, the new
hire should see their applications in the Sailpoint service.  
Importante:  
New hires must have a user record in the Sailpoint system in order for their applications to be provisioned to them.