---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# HR Integration Services for HR Service Delivery Integration with Cornerstone OnDemand

# HR Integration Services for HR Service Delivery Integration with Cornerstone OnDemand {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Once you set up the HR Service Delivery Integration with Cornerstone OnDemand application, HR
integration services for Cornerstone are automatically created in Enterprise Service Management Integrations Framework. The flows in HR Integration Services communicate with
the Cornerstone OnDemand system to pull users, learning objects, and transcripts into ServiceNow.  
Importante:  
You must activate all of these HR integration services so that data is properly synchronized between the Cornerstone OnDemand system and ServiceNow.
{#cornerstone-hr-service__table_z13_3sy_tmb__entry__2}

| Name | Description |
|-|-|
| Sync Users | This HR integration service maps users in the Cornerstone OnDemand system to users in the ServiceNow system using email Ids. When the Trigger CSOD Sync schedule flow is run, users are pulled from the Cornerstone OnDemand system to the User Mapping Staging \[sn_hr_cornerstone_user_mapping_staging\] table. After transformation scripts are run, mapped users are displayed in HR Cornerstone IntegrationsUsers. |
| Sync Trainings | This HR integration service pulls learning objects such videos or curriculum from the Cornerstone OnDemand system to the ServiceNow system. When the Trigger CSOD Sync schedule flow is run, learning objects are pulled into the CSOD Learning Object Staging \[sn_hr_cornerstone_lo_staging\] table. After the transformation scripts are run, learning objects are displayed in HR Cornerstone IntegrationsLearning Objects. |
| Sync Transcripts | This HR integration service pulls transcripts from the Cornerstone OnDemand system to the ServiceNow system. When the Trigger CSOD Sync schedule flow is run, transcripts are pulled into HR Pulled To-do Integration Staging \[sn_hr_integr_fw_todo_inbound_staging\] table. After the transformation scripts are run, transcripts are displayed in HR Integrations FrameworkTodos. |
[Tabela 1. HR Integration Services for Cornerstone]

{#cornerstone-hr-service__table_z13_3sy_tmb}
**Conceitos relacionados**   

* [Users for HR Service Delivery Integration with Cornerstone OnDemand](https://servicenow-prod.fluidtopics.net/kWootYYucxq4G9GjU5Vitg "Users from the Cornerstone OnDemand system are mapped to the users in ServiceNow system using email Ids. User mapping helps in assigning learning tasks to the correct user in the ServiceNow system.")
* [Learning objects for HR Service Delivery Integration with Cornerstone OnDemand](https://servicenow-prod.fluidtopics.net/UqnnaEaAA6BGzrZkraODjw "View details of learning objects that are pulled from the Cornerstone OnDemand system to ServiceNow system. Learning objects help in navigating users to the correct learning to-do details.")
* [Status mapping in Cornerstone OnDemand System](https://servicenow-prod.fluidtopics.net/fWX9AMg35ZrSBa7_gbC0sA "Once you set up HR Service Delivery Integration with Cornerstone OnDemand, mapping between transcript status ID and status value is displayed in the Status page in HR Service Delivery Integration with Cornerstone OnDemand. This information helps to manage the task external status in the HR Pulled Integration To-do table, for Cornerstone OnDemand system.")
* [Transform maps for HR Service Delivery Integration with Cornerstone OnDemand](https://servicenow-prod.fluidtopics.net/F_yOjIadEPipknOhpliG9Q "By default, when HR Service Delivery Integration with Cornerstone OnDemand is set up, the CSOD user mapping transform and CSOD learning object mappings transformation maps are automatically available for HR Service Delivery Integration with Cornerstone OnDemand. These transform maps specify data relationships between source table and target table.")  
**Referência relacionada**   

* [Components installed with HR Service Delivery Integration with Cornerstone OnDemand](https://servicenow-prod.fluidtopics.net/9YKDoj3im7uhkD0VGHPI4Q "Several types of components are installed with activation of the HR Service Delivery Integration with Cornerstone OnDemand plugin [sn_hr_cornerstone], including tables and user roles.")
* [Source for HR Service Delivery Integration with Cornerstone OnDemand](https://servicenow-prod.fluidtopics.net/sbwvDNoZX5q1krv6JE2kDQ "Once you set up the HR Service Delivery Integration with Cornerstone OnDemand application, the source record for Cornerstone On Demand application is automatically created in Enterprise Service Management Integrations Framework, Source module. The Cornerstone OnDemand source record in the in Enterprise Service Management Integrations Framework application contains a predefined set of properties and HR Integration Services.")