---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Update chat credentials with Azure GCC URL

# Update chat credentials with Azure GCC URL {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Update the Azure URL in the chat credentials of GCC customers. Enable GCC customers to start chat and import chat conversations from Microsoft Teams to the ServiceNow instance.

## Antes de Iniciar

Role required: admin

## Procedimento

1. In the navigation filter, enter <kbd class="ph userinput">http_connection_list.do</kbd>.  
   The HTTP(s) Connection \[http_connection_list.do\] table appears.
2. Open the Chat Credential record with the connection alias sn_tcm_collab_hook.MS_Teams_Chat_Credentials.
3. In the Connection_URL field, enter the URL https://graph.microsoft.us/.  
   Nota:  
   For DoD customers, enter the URL https://dod-graph.microsoft.us.
4. Select Update.