---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create Universal Request as employee

# Create Universal Request for Health and Safety cases as an employee {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

You can submit a Universal Request for Health and Safety cases from the Employee Center using the Request Help form.

## Antes de Iniciar

Role required: none

## Procedimento

1. Navigate to AllSelf-ServiceEmployee Center.
2. Search for <kbd class="ph userinput">help</kbd> and select the Request Help card.
3. On the Request Help form, fill in the details.  
   {#hs-create-universal-request-employee__table_ddq_fkh_khc__entry__2}

   | Field | Description |
   |-|-|
   | How do you summarize your issue | Summary of the issue |
   | Anything else we should know | More information about the issue |
   | Issue contains sensitive or confidential information | Check box to tag the issue as confidential |
   | Select department for your issue | Name of the department the issue is related to This field appears when the Issue contains sensitive or confidential information field is selected |
   | Add attachments | Option to attach documents if any |
   [Tabela 1. Request Help form]

   {#hs-create-universal-request-employee__table_ddq_fkh_khc}
4. In the Select department for your issue field, select Health and Safety.
5. Select Submit.
{#hs-create-universal-request-employee__steps_dms_cwk_khc}

## Resultado

* The request is transferred to the Health and Safety department.
* The universal request number from which the health and safety case is created appears in the Universal Request field on the health and safety case form.
* The health and safety case number appears in the Primary Ticket field on the universal request form. It also appears under the Associated Tickets related item.
{#hs-create-universal-request-employee__ul_cgy_mxh_khc}