---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# App launcher Usage Insights

# App launcher Usage Insights {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Visually analyze app usage, user behavior, and other information from the Usage Insights dashboard.

You can use the dashboard to view the information about application usage, application engagement, and app launcher adoption. You can track the App launcher usage, analyze app adoption rate, and user activity to drive future
business decisions.  
Navigate to Usage InsightsDashboard for a detailed view and analysis. Click the respective widget or chart for more information.Figura 1. Usage Insights dashboard

## User and roles {#web-applauncher-analytics__section_upb_qj4_2fb}

{#web-applauncher-analytics__table_ov2_tj4_2fb__entry__2}

| Users | Required role |
|-|-|
| Analytics portal admin | portal_analytics_admin |
| Analytics viewer | analytics_viewer, mobile_analytics_viewer, web_analytics_viewer, portal_analytics_viewer |
[Tabela 1. Roles required for Usage Insights dashboard]

{#web-applauncher-analytics__table_ov2_tj4_2fb}

## Widgets {#web-applauncher-analytics__section_t5q_fl4_2fb}

The dashboard provides the following metrics:

* Page Id: Indicates the occurrences based on the page name from home page, topic page, and apps page.
* App title: Indicates the occurrences based on the title of the application.
* App source: Indicates the occurrences based on the application source such as custom, Okta, or Azure AD.
{#web-applauncher-analytics__ul_rgk_3t5_slb}

## User behavior {#web-applauncher-analytics__section_xhs_hx4_gtb}

View and analyze the information available in your dashboard by each app source, title, or page ID. You can track user behavior and app usage on the app launcher.

* View the applications that employees launch frequently.
* Track monthly and daily user activity.
* View number of user clicks by app from home page, topic page, and apps page.
* Analyze the trend of user activity periodically.
* Assess the user behavior and insights and drive business decisions.
{#web-applauncher-analytics__ul_hvn_nx4_gtb}