---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Workplace Service Delivery Integration

# Workplace Service Delivery Integration {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Create new reservations and make changes to existing reservations for your company events from the Workplace Service Management portal, which integrates with Employee Center Pro.

## Antes de Iniciar

* Role required: sn_cd.content_manager
{#ec-wsd-integration-company-events__ul_bff_sw5_2yb}

## Por Que e Quando Desempenhar Esta Tarefa

The workplace service delivery integrates with employee center pro to provide you with an opportunity to create new reservations and modify existing reservations for your company events seamlessly by following a few simple
steps.  
Nota:  
This integration is for Company Events only.

## Procedimento

1. Navigate to Workplace Service ManagementPortalNew Reservation.

Figura 1. New Reservation

2. Enter the day and time for the event to start and end.  
   Nota:  
   Make sure to enter future dates (for example: for the current day, make sure to set the day and time for tomorrow 9AM to 11AM).
3. Select Search to populate the Search results for a list of available buildings for the day and time you selected.

Figura 2. Make a reservation

4. Select Next.  
   Nota:  
   You will be able to save and make changes to events in the content library.
5. Enter the Reservation subject(required field) on the Reservation details form.
6. Validate info in the other fields, including who This reservation is for, and the building selections.
7. Review the Reservation summary and select Submit reservation.

Figura 3. Reservation details and summary  
Nota:  
Any Workplace User can see the Reservation details and Reservation summary; however, only a Content Manager is able to save the event or make changes to the event in the content library.

8. Validate that your selections are correct and submitReservation.  
   New reservations or reservation changes are successfully executed and reflected within the portal reservation details.
* **[Create Company Event with Workplace Service Management](https://servicenow-prod.fluidtopics.net/9reoFBu7KJ_zNaighjaDYg)**   
  Create new company events and make changes to existing company events from the Workplace Service Management portal, which integrates with Employee Center Pro.
* **[Company Event Troubleshooting](https://servicenow-prod.fluidtopics.net/sdjjBonP6eqG8fmTa~6aIQ)**   
  Company event troubleshooting steps help resolve reservation changes and cancellations.

**Tarefas relacionadas**   

* [Create Company Event with Workplace Service Management](https://servicenow-prod.fluidtopics.net/9reoFBu7KJ_zNaighjaDYg "Create new company events and make changes to existing company events from the Workplace Service Management portal, which integrates with Employee Center Pro.")
* [Create a company event](https://servicenow-prod.fluidtopics.net/0KLQQNNiFfGBjqBcCblF8w "Use company events to configure a live-streamed event.")
* [Publishing company events](https://servicenow-prod.fluidtopics.net/YFZ~jmlKkUvCpx95geojCQ "Company events can be published via a publish plan or using Content templates to auto-generate publish plans. These auto-generated publish plans are inactive by default and must be activated for company events to appear in the portal.")