---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Improve the image load time on Employee Center

# Improve the image load time on Employee Center {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use CDN URLs to reduce the load time of the banner images, background images, and app
icons on the Employee Center portal.

## Antes de Iniciar

Role required: esc_admin

Enable the System Property \[sn_ex_sp.enable.image.url.support\] for the feature
support on the Employee Center portal.

## Por Que e Quando Desempenhar Esta Tarefa

You can manage the icon images, background images on the profile pages, banner images
of the topic pages, by storing all of it in a local CDN server. It doesn't need to
be fetched from the ServiceNow AI Platform® server.

The feature considerably improves the first load time of the graphics. The load time
keeps improving as frequently you use and reload the pages.

The CDN URL support is available for the Popular topics, the Quick Links, and the My
applications widgets.  
Nota:  
* My applications is only available with the Employee Center Pro license.
* The ServiceNow AI Platform® provides support to create and manage your own CDN server and URL. The configuration and maintenance are the responsibility of the customer.
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## Procedimento

1. Navigate to AllContent TaxonomyTopics.
2. Select a topic to update the Icon URL and the Banner Image URL.  
   Update the Icon URL and the Banner Image URL from your local CDN server. This enables you to have enhanced load time and better accessibility to the images.
3. Go to AllContent TaxonomyQuick Links.
4. Select and item to update the Background image URL and the Icon URL from your local server.
5. Go to AllEmployee CenterWeb Applications.
6. Select a web application to update the Application icon URL.  
   Nota:  
   * Popular topics and Quick links have base system preference set to the CDN URLs. If a URL image is available, the icons and images from the ServiceNow AI Platform® server are not used.
   * My application has preferences set for the Application icon. You must delete the Application icon for the CDN URL to be detected and used.
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