---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Transfer configuration form

# Transfer configuration form {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use the Transfer configuration form to configure your transfer
details in the Universal Request application.
{#ur-route-config-form__table_jb3_qpg_q5__entry__2}

| Field | Definition |
|-|-|
| Table | The service or department table that you want to map for. |
| Transfer reason | The reason given when the task is transferred. The options to choose are: With resolution :   The primary task is addressed and is transferred with the resolution. Without resolution :   The primary task is not completed and is transferred without resolution. |
| Active | Indicates if the configuration for the department is active or not. |
| Mandatory fields | The mandatory fields that must be filled before a ticket is transferred. |
| Transfer Information ||
| Transfer state | The state of the department-specific ticket. The states are listed based on the department specific table that you select. |
| Transfer template | Select the fields that you want to populate other than the state. |
| Closure Information ||
| Closed state | State that you want to populate for the already transferred department ticket when UR is getting closed. The states are listed based on the department specific table that you select. |
| Closed template | Select the fields that you want to populate other than the state. |
[Tabela 1. Transfer configuration form fields]

{#ur-route-config-form__table_jb3_qpg_q5}