Hide the chat button on the custom portal

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Hide the chat option for your custom portal that appears in the Employee Center tab within Microsoft Teams.

    Antes de Iniciar

    Ensure that you set the com.glide.cs.advanced-chat-popover system property to false.

    Role required: admin

    Procedimento

    1. Navigate to All > Service Portal > CSS.
      CSS list
    2. Select the custom CSS that you want to edit.
    3. Select the click here link to edit the CSS.
      Edit CSS
    4. Paste the following code in the CSS field.
      Nota:
      In the following code example, the .embedded-experience .sp-ac-btn element specifies the chat button and the display: none; property hides the button. You can customize the code based on your requirement.
      /* Embedded portal */

.embedded-experience .sp-ac-btn {
        display: none;
      }
    5. Select Update.
    6. Refresh the custom portal tab in Microsoft Teams.