---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure Azure Form Recognizer integration for automatic vaccine response reviews

# Configure Azure Form Recognizer integration for automatic vaccine
response reviews {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 min. de leitura

As a Vaccination Status admin, configure Vaccination Status to work with Azure Form Recognizer
service and automate vaccine response approvals.

## Antes de Iniciar

To integrate with the Azure Form Recognizer service, you should do the following:

* Use Azure Form Recognizer and obtain connection credentials
* Train a machine-learning model if you are using your organization's own model for validation purposes
{#config-azure-form-recognizer-integration__ul_tjf_ljr_4sb}

Role required: sn_imt_vaccine.admin

## Por Que e Quando Desempenhar Esta Tarefa

When you add your credentials to connect to the Azure Form
Recognizer service, you may choose to use a ServiceNow
-trained model or a model created by your organization.

* For more information on Azure Form Recognizer service, see [Azure Form Recognizer
  documentation](https://docs.microsoft.com/en-us/azure/applied-ai-services/form-recognizer/).
* For more information on the Azure Form Recognizer API used by default, see [Form Recognizer
  2021-09-30-preview](https://westus.dev.cognitive.microsoft.com/docs/services/form-recognizer-api-v3-0-preview-1/operations/CopyDocumentModelTo).
{#config-azure-form-recognizer-integration__ul_vbw_zhr_4sb}

## Procedimento

1. Enable the Allow validation engine approvals to update Vaccine Review Outcome records property to automate the approvals of vaccine responses.
   1. Navigate to AllVaccination StatusProperties.
   2. Locate the Allow validation engine approvals to update Vaccine Review Outcome records property and select Yes.
   {#config-azure-form-recognizer-integration__substeps_bw1_34t_4sb}
2. Configure the Azure Recognizer service confidence threshold property used to validate Centers for Disease Control and Prevention (CDC) Vaccination Cards.  
   The value in this step is the confidence level required by the service to determine that a submitted CDC Vaccination Card matches the user.
   1. Navigate to AllVaccination StatusProperties.
   2. Navigate to the Azure Form Recognizer confidence threshold, a decimal value between 0 and 1 \[sn_imt_vaccine.azure_form_recognizer_confidence_threshold\] property.
   3. Enter a decimal value to represent the confidence threshold required for a vaccine response to match.
   4. Select Save.
   {#config-azure-form-recognizer-integration__substeps_nxs_vnt_4sb}
3. Add your connection credentials and trained model to the Azure Form Recognizer validator service.

   | Trained model | Steps |
   | ServiceNow model | * Add your connection credentials. 1. Navigate to AllVaccination StatusValidator services. 2. Select Azure Form Recognizer. 3. Open the sn_imt_vaccine.Azure_Form_Recognizer connection and credential alias. 4. Select Create New Connection and Credential. 5. Replace the Connection URL with the URL from your Azure Form Recognizer resource. For more information, see [Create a Form Recognizer resource](https://docs.microsoft.com/en-us/azure/applied-ai-services/form-recognizer/create-a-form-recognizer-resource). 6. Enter a Model ID to use for your copy of the trained model in Azure Form Recognizer. 7. Enter your API subscription key from your Azure Form Recognizer resource. 8. Select Create. {#config-azure-form-recognizer-integration__ol_ybk_vqt_4sb} * Generate a model copy authorization with customer support or your account management team. Nota: Contact ServiceNow Customer Service and Support or your account management team for "Vaccination Status -- Azure Integration setup support". ServiceNow Customer Service and Support and your account management team can complete the steps required to add the trained model with you. Model copy authorizations only last for an hour. {#config-azure-form-recognizer-integration__ul_vhk_5qt_4sb} |
   | Customer-trained model | 1. Navigate to AllVaccination StatusValidator services. 2. Select Azure Form Recognizer. 3. Open the sn_imt_vaccine.Azure_Form_Recognizer connection and credential alias. 4. Select Create New Connection and Credential. 5. Replace the Connection URL with the URL your Azure Form Recognizer resource. For more information, see [Create a Form Recognizer resource](https://docs.microsoft.com/en-us/azure/applied-ai-services/form-recognizer/create-a-form-recognizer-resource). 6. Enter your Model ID from the trained model in Azure Form Recognizer. 7. Enter your API subscription key from your Azure Form Recognizer resource. 8. Select Create. {#config-azure-form-recognizer-integration__ol_edp_c3r_4sb} |
   |-|-|

   {#config-azure-form-recognizer-integration__choicetable_gy1_qhr_4sb}
4. Activate the Auto-validate vaccine response flow.
   1. Navigate to AllProcess AutomationFlow Designer.
   2. Search for the Auto-validate vaccine response flow.
   3. Select the flow.
   4. Select Activate.
   {#config-azure-form-recognizer-integration__substeps_ps5_n4t_xrb}

## Resultado

When users add CDC Vaccination Card attachments to their vaccine responses and set the attachment type to CDC Vaccination Card, the following occurs:

* The card is read by the Azure Form Recognizer service and trained machine-learning (ML) model
* A confidence score is generated
* The confidence score is compared to the configured threshold
* The validation engine sets the Vaccine Review Outcomes based on whether the first and last names matched
{#config-azure-form-recognizer-integration__ul_bpw_3vt_4sb}