---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create and configure an app for Meeting Extensions in the Microsoft Teams Developer Portal

# Create and configure an app for Meeting Extensions in the
Microsoft Teams Developer Portal {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Create and configure an app for Meeting Extensions in Microsoft Teams Developer Portal to fetch incident details during the conference call in Microsoft Teams.

## Antes de Iniciar

Ensure you have installed Notify connector and other required plugins on your ServiceNow® instance. For more information, see [Install Meeting Extensions for Microsoft Teams](https://servicenow-prod.fluidtopics.net/7LhWRzTiVTJYhUeuQf4dYw "Install and activate the Meeting Extensions for Microsoft Teams plugin to be able to initiate a Microsoft Teams meeting directly from an Incident record.").

Role required: Microsoft Teams admin

## Procedimento

1. Log in to the Microsoft Teams portal at <https://dev.teams.microsoft.com>.
2. Create an app.
   1. Navigate to AppsNew app.
   2. Enter a valid name for the app in the Add app dialog box and select Add.
   3. On the App details page, fill in the fields.  
      {#config-nc-use-meeting-ext-ms-teams-portal__table_dnd_rwv_rwb__entry__2}

      | Field | Description |
      |:-|:-|
      | Short name | Name of your application. For example, ServiceNow Meeting Extensions for Microsoft Teams. |
      | Full name | Full name of your application. |
      | Application (client) ID | Unique identification number for the app. Nota: This App ID is different from the generated Bot ID/App ID. |
      | Short description | Brief description of the app. |
      | Long description | Detailed description of the app. |
      | Version | Version for the app. For example, 1.0. |
      | Developer or company Name | Name of your company. |
      | Website | Link to your company website. |
      | Privacy policy | Link to the privacy statement for your app. |
      | Terms of use | Link to the terms and conditions for your app. |
      [Tabela 1. App details page]

      {#config-nc-use-meeting-ext-ms-teams-portal__table_dnd_rwv_rwb}
   4. Select Save.
   {#config-nc-use-meeting-ext-ms-teams-portal__substeps_bdz_lwv_rwb}
3. Configure the Group and Channel app.
   1. Navigate to ConfigureApp featuresGroup and Channel app.
   2. On the Group and channel app details page, fill in the fields.  
      {#config-nc-use-meeting-ext-ms-teams-portal__table_xg2_dgw_rwb__entry__2}

      | Field | Description |
      |-|-|
      | Configuration URL | The configuration URL in the following format: <kbd class="ph userinput">https://&lt;instance_name&gt;.service-now.com/sn_now_teams_ext_meeting_configuration.do</kbd> |
      | Scope | The meeting types Team or GroupChat,depending on where users can use your app. |
      | Context | Select all context items from the list. |
      | Users can reconfigure the app | Option to allow users to reconfigure the Meeting Extensions app. |
      [Tabela 2. Group and channel app details page]

      {#config-nc-use-meeting-ext-ms-teams-portal__table_xg2_dgw_rwb}
   3. Select Save.
   {#config-nc-use-meeting-ext-ms-teams-portal__substeps_e53_zfw_rwb}
4. Go to Single sign-on and enter the Application ID URI in the format <kbd class="ph userinput">api://&lt;instance_name&gt;.service-now.com/&lt;client ID in Microsoft Azure&gt;</kbd>.  
   For information about the Client ID, see [Create an app in Microsoft Teams to enable making calls](https://servicenow-prod.fluidtopics.net/tAVNH3BFajHnOYzInSVOUw "Create an app to make outbound calls from Microsoft Teams.").
5. Add a domain.
   1. Navigate to DomainsCreate your first domain.
   2. Enter <kbd class="ph userinput">*.service-now.com</kbd> in the Add domain dialog box to allow authorizations for ServiceNow URLs.
   {#config-nc-use-meeting-ext-ms-teams-portal__substeps_fd3_2hw_rwb}
6. Select Publish.
7. Select Download the app package.

## O que Fazer Depois


[Upload the app manifest in Microsoft Teams](https://servicenow-prod.fluidtopics.net/ZCKg14yBvqdx2AVXBlXKRg "Enable users to interact with agents from Microsoft Teams application by copying the Notify connector App ID value.").