---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Installation and configuration overview

# Installation and configuration overview {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

The Journey designer app has multiple versions that have different installation
instructions and configuration options.
* **[Install Journey designer version 3](https://servicenow-prod.fluidtopics.net/KIcpWramsRnqdtqHFklB_Q)**   
  Install the Journey designer version 3 \[sn_jny\] application to enable administrators and managers to create and manage various professional and personal events and journeys.
* **[Add or repair demo data for applications and plugins](https://servicenow-prod.fluidtopics.net/JcL41sTzeUtT_jf6vsxTWg)**   
  If the demo data wasn't added during the initial installation, administrators can add demo data to a plugin using Repair install.
* **[Fix Restricted Caller Access (RCA) approval requests](https://servicenow-prod.fluidtopics.net/aeZa~eek~rLx19peLZJ7Gw)**   
  After you install or upgrade to the latest Journey designer application from ServiceNow Store, you might encounter RCA approval messages requesting for an update in the access request.
* **[Configure Journey designer features](https://servicenow-prod.fluidtopics.net/0PxR41ZsYjPU2D~zlLl3vQ)**   
  Administrators configure Journey designer for the needs of their organization.
* **[Enable and configure the Pre-hire Experience](https://servicenow-prod.fluidtopics.net/0Kg00HEKdr5gpnHTsaaDWQ)**   
  Enable access to the Pre-hire experience and configure its components so your organization can use the Journey designer app to facilitate the preboarding process. You must activate and configure the components for the Pre-hire experience so newly hired employees can use the onboarding portal to embark on their first journey.