---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Add or modify a matching rule

# Add or modify a matching rule {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

You can add or modify a matching rule to assign HR cases to specific users or
groups.

## Antes de Iniciar

Role required: sn_hr_core.admin

## Procedimento

1. Navigate to AllHR AdministrationAssignment RulesHR Matching Rules.
2. Complete or edit the form.  
   {#CreateModMatchingRule__table_bgn_41w_r4__entry__2}{#CreateModMatchingRule__ol_execution_order}

   | Field | Description |
   |-|-|
   | Name | Descriptive name for the HR matching rule. |
   | Execution Order | Order in which the rule processes. Rules with lower-order numbers are processed first. If a rule is applied, the rules with a higher-order number are not processed. For example, a matching rule with order 100 states to assign the case to an agent with the specified skill. Matching rule with order 200 states to assign the case to the group HR. If a group has the specified skill, then it is assigned. If not, then the second rule runs and assigns it to HR. |
   | Active | Check box that specifies the rule is in use. |
   | Applies To ||
   | Table | Table with the records that the matching rule applies to. Default is the HR Task \[hr_task\] table. |
   | Conditions | Conditions in which the matching rule applies. Nota: When defining conditions like case sensitivity or null values, see API [GlideFilter - Scoped, Global](https://www.servicenow.com/docs/access?context=c_GlideFilterScopedAPI&version=australia&pubname=australia-api-reference&ft:locale=en-US). |
   | Resource ||
   | Matching | Indicates the option to match the rules. Default is Scripted. |
   | Script | Script to define advanced matching rule functionality. Current.variable_pool set of variables is available. Nota: Two example scripts are provided as a comment. You can modify either script or use the information as a starting point for your own script. Remove the examples when you are finished. |
   [Tabela 1. Matching Rules form]

   {#CreateModMatchingRule__table_bgn_41w_r4}
3. Submit the HR case.
4. Reopen the case and check that the correct matching information was added.