---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Meeting Extensions for Microsoft Teams

# Meeting Extensions for Microsoft Teams {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

The Meeting extensions for Microsoft Teams enables the major incident manager, and the participants to view the communication tasks from within Microsoft Teams during an active conference call.

The meeting extensions feature displays the incident details and the communication tasks from
the major incident workbench.

The data on the Incident details tab and Communication tasks tab is updated automatically whenever the major incident is updated in ServiceNow®.

## Next procedures {#meeting-extensibility-ms-teams__section_vgk_wps_swb}

You must perform the following activities to integrate Meeting Extensions app in ServiceNow instance:

1. Ensure you have completed Notify connector for Microsoft Teams related procedures. For more information, see [Notify connector for Microsoft Teams](https://servicenow-prod.fluidtopics.net/m7GHLV~pTo2As8Fplh62UA "Notify connector for Microsoft Teams enables you to manage and initiate a Microsoft Teams meeting directly from any record such as an incident, or a task.").
2. [Install Meeting Extensions for Microsoft Teams](https://servicenow-prod.fluidtopics.net/7LhWRzTiVTJYhUeuQf4dYw "Install and activate the Meeting Extensions for Microsoft Teams plugin to be able to initiate a Microsoft Teams meeting directly from an Incident record.")
3. [Setting up the ServiceNow instance for Microsoft Teams integration](https://servicenow-prod.fluidtopics.net/IlhvDuOqqlcO8HwdUcIpIg "Set up your ServiceNow instance for the Microsoft Teams integrations.")
   * [Integrate Meeting Extensions pre-published app with Microsoft Teams](https://servicenow-prod.fluidtopics.net/FlLwtSLR~nULw_79tR~OKg "Configure the Meeting Extensions for Microsoft Teams using the pre-published app.")
   * [Integrate Meeting Extensions self-configured app with Microsoft Teams](https://servicenow-prod.fluidtopics.net/eLTmLMU8Fws02Js7ZSEcsw "Configure Meeting Extensions for Microsoft Teams using the self-configured app environment.")
   {#meeting-extensibility-ms-teams__ul_ugv_fqs_swb}

{#meeting-extensibility-ms-teams__ol_yl2_cqs_swb}

To use Meeting Extensions for Microsoft Teams with ServiceNow, see [Use Microsoft Teams Meeting Extensions](https://servicenow-prod.fluidtopics.net/RuQarh1RxztJeLErK_ma~A "Allow the agents to work and manage the major incidents from Major Incident Management (MIM) workbench through Microsoft Teams Meeting Extensions.").
**Conceitos relacionados**   

* [Notify connector for Microsoft Teams](https://servicenow-prod.fluidtopics.net/m7GHLV~pTo2As8Fplh62UA "Notify connector for Microsoft Teams enables you to manage and initiate a Microsoft Teams meeting directly from any record such as an incident, or a task.")