---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Raise workplace service requests

# Raise workplace service requests {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

You can request a workplace service using the Workplace Service Portal or
the Now Mobile app.  
The Workplace Services catalog displays a list of workplace services from which your employees can submit requests. The following default Workplace services are provided by ServiceNow®:

* Request general workplace help.
* Reconfigure an office space.
* Raise a move request for a desk change.
* Request furniture for a space.
* If you have installed Workplace Central plugin, then the following workplace services are available:
  * Workplace User Assignment and Move Service via Scenario Planning
  * Workplace Assignment Type Service
  * Workplace Allocation Change Service
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* Space request
* The above workplace services are triggered automatically based on the type of change implemented while scenario planning. For more information about Space optimization - scenario planning and it's features, refer to [Scenario Planning](https://servicenow-prod.fluidtopics.net/W3GloSxrgQryXQlaGRyOng "Manage space allocations in your workplace in the most efficient way using the Space optimization scenario planning feature. Adjust your existing space allocations, floor arrangements, and employee seating plan by creating a scenario and deploying it.").

{#request-workplace-service__ul_u35_zr5_smb}  
You can also use the Virtual agent chat support on the Workplace Service Portal to submit a general inquiry. The chat support enables you to do the following:

* Request a workplace help.
* View the status of your submitted cases.
* View the cases that are awaiting acceptance.
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**Conceitos relacionados**   

* [Workplace Services](https://servicenow-prod.fluidtopics.net/Wp5XrJLV7mD1CqWUnaTXlA "The ServiceNow Workplace Case Management application enables you to create a workplace service with pre-defined steps for fulfillment. You can create workplace services for requests like cleanliness, IT, office setup, and travel requests. For example, you can create a request for HVAC issues, broken chairs, floor spills, move requests, and more.")
* [Case and Task Templates](https://servicenow-prod.fluidtopics.net/evdo_NXvz3PB~aGIkKsaMg "As a Workplace case manager, you can create templates to simplify the process of creating tasks and cases by populating fields automatically.")