---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Reopen a legal matter

# Reopen a legal matter {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

If a legal matter requires further investigation after it was closed or canceled, you
can reopen it to work on it again.

## Antes de Iniciar

Role required: sn_lg_matter.matter_fulfiller

## Por Que e Quando Desempenhar Esta Tarefa

As a collaborator added to a legal matter, you can access and work on the legal matter just as matter owners can. However, you can't modify the Matter owner,
Assignment group, and Assignment group permission fields.

## Procedimento

1. Navigate to AllLegal RequestLegal Counsel Center.
2. In the Legal Counsel Center tab, select the list icon (![List icon]()).
3. In the Lists tab, open a legal matter by selecting an option under Matters.

   | Option | Steps |
   | As an assignee | 1. Select the Assigned to Me option. 2. Select a legal matter to work on. 3. If the legal matter is newly assigned to you, select Start to start working on it. The state of the legal matter updates to Work in Progress. {#reopen-legal-matter__p_zj2_nfg_h1c} {#reopen-legal-matter__ol_rbl_2bj_gtb} |
   | As a collaborator | 1. Select the Collaborations option. 2. Select a legal matter to work on. {#reopen-legal-matter__ol_sbl_2bj_gtb} |
   |-|-|

   {#reopen-legal-matter__choicetable_qbl_2bj_gtb}
4. Open the legal matter that you want to reopen.
5. Click Reopen.
6. In the Reopen Matter dialog box, enter comments in the Comments field to note why you are reopening the matter.  
   Comments entered in the Reopen Matter dialog box will be posted in all related requests.
7. Reopen related closed or canceled legal requests along with the parent request by selecting the Reopen related requests check box.
8. Click OK.

## Resultado

* The legal matter is reopened.
* The state of the matter updates to the state it was in before it was closed or canceled.
* If the primary legal request of the matter is closed or canceled, then the request is reopened.
* If you chose to reopen all related requests also, any related legal requests that are in the Closed Complete, Closed Incomplete, or Cancelled state are also reopened.
* Any collaborators added to the matter will receive an email notification that the matter has been reopened.
{#reopen-legal-matter__ul_qjn_kx2_pjb}

## O que Fazer Depois

[Work on the legal matter](https://servicenow-prod.fluidtopics.net/PVNNNDJgZbEOM8hPhNk0Dw "As a matter owner, work on a legal matter assigned to you to resolve issues or answer queries.") to complete
it.