---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create and manage a safety inspection

# Create and manage a safety inspection {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Create a safety inspection to manage your workplace inspection of a particular activity, process, or an area. Review the questionnaire responses and add findings, root cause analyses (RCA), and actions for the
inspection.

## Antes de Iniciar

Role required: sn_hs_rm.safety_inspection_manager or sn_hs_rm.safety_inspection_writer

## Por Que e Quando Desempenhar Esta Tarefa

You can also set up an inspection schedule to schedule recurring safety inspections. For more information, see [Set up a safety inspection schedule](https://servicenow-prod.fluidtopics.net/usKu1qFjODdFZSIkIe7GXw "Set up an inspection schedule to create a safety inspection at a future date, or to schedule recurring safety inspections, such as daily or weekly, or monthly at once.").

## Procedimento

1. Navigate to WorkspacesHealth and Safety Workspace.
2. Select the risk management icon (![Risk assessment icon]()).
3. Select the Inspections list and then All.
4. Select New to create an inspection.
5. On the form, fill in the fields.  
   Enter details such as inspection format, smart assessment or survey to use for this inspection, risk matrix used for risk assessments for this inspection, and a due date to complete the inspection.

   For more information on
   inspection field descriptions, see [Inspection schedule form](https://servicenow-prod.fluidtopics.net/8aZ_D2kLcUJN0L5YvHK1Lg "Safety inspection manager can use the inspection schedule form to set up a recurring workplace safety inspection.").
6. Select Save.  
   * Based on the Assessment type field, the following tabs appear for this inspection:
     * For a smart assessment: Questionnaire results, Findings and RCA, and Inspection actions.
     * For an inspection survey: Inspection survey results, Findings and RCA, and Inspection actions.
     {#hs-create-manage-safety-inspection__ul_i4n_rzk_xhc}
   * The associated smart assessment or inspection survey is assigned for completion.
   * The assigned user receives a notification to complete the smart assessment or survey. If the inspection format is digital, the notification includes a direct link to access the assessment or survey.
     * A smart assessment can be completed from the mobile app. For more information, see [Complete a smart assessment from mobile](https://servicenow-prod.fluidtopics.net/4RpLa9IettVpOTg9srSRwQ "Use the Mobile Agent app to complete a smart assessment questionnaire for Health and Safety inspection or audit as an agent.").
     * A survey can be completed either in the Employee Center or the mobile app. For more information, see [Complete an inspection survey from the Employee Center](https://servicenow-prod.fluidtopics.net/UBLZoK95KxBkPUmIF4ZSEw "Complete a safety inspection or audit survey assigned to you through the Employee Center.").
     {#hs-create-manage-safety-inspection__ul_rgk_k3l_xhc}
   {#hs-create-manage-safety-inspection__ul_jqn_jzk_xhc}
7. Review the smart assessment or inspection survey responses that are submitted by the assigned user.  
   When completed, the assessment results for this inspection are available in the following tabs:
   * Questionnaire results tab for a smart assessment.
   * Inspection survey results tab for an inspection survey.
   {#hs-create-manage-safety-inspection__ul_szv_5jl_xhc}
8. **Opcional:** If needed, complete the assessment directly from the inspection record in the workspace.
   * For a smart assessment, select Open inspection smart assessment.  
     Nota:  
     Only a user with the Assessment reader role can access and complete this smart assessment. This role is set during the smart assessment template configuration. For more information, see [Configure the smart assessment template for safety inspections and audits](https://servicenow-prod.fluidtopics.net/ItJEkdyiNfmS0buWZ1kd5w "You can create smart assessment templates and add instructions, questions, and reference information by using the template designer in the Smart Assessment Engine application.").
   * For an inspection survey, select Open inspection survey.

   {#hs-create-manage-safety-inspection__choices_cvv_skl_xhc}  
   These buttons appear only when the Inspection format is set to Digital.
9. In the Findings and RCA tab, work on the inspection findings, and perform an RCA for this inspection.  
   For more information, see [Add a finding and root cause analysis for a safety inspection](https://servicenow-prod.fluidtopics.net/CxxDh3upd_AQDH8KACpNxw "Record a finding based on the survey results for a safety inspection and perform a root cause analysis (RCA) for it.").  
   Nota:  
   Inspection agents can also create actions and findings for specific questions while completing a smart assessment or survey in the mobile app. When an agent creates an action for a question, the system also generates a related finding record based on the response. The finding then appears in this tab in workspace. For more information, see [Create actions and findings for the smart assessment questionnaire from mobile app](https://servicenow-prod.fluidtopics.net/XMakYdcBcnGr7AzS1_cwHQ "You can create actions or findings for every question in the smart assessment questionnaire. For example, to report a hazard observed while completing the smart assessment questionnaire.").
10. If applicable, add actions for findings in the Inspection actions tab.  
    For more information, see [Add an action for a safety inspection or audit](https://servicenow-prod.fluidtopics.net/XJ6yXmzcgSYmzeKwso6N4g "Add an action for each finding to address any issues or implement measures necessary to improve workplace safety. You can add multiple actions for an inspection or audit finding.").  
    Nota:  
    Any actions created for specific questions while completing the smart assessment or survey in the Employee Center or mobile app also appear in this tab.
11. In the Details tab, set the state to Closed Complete after all inspection activities are complete and then select Save.  
    The inspection moves to the Closed Complete state.