---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Agentic workflows for Journey designer

# Agentic workflows for Journey designer {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use agentic workflows and Now Assist for HRSD to facilitate and manage employee journeys throughout the different stages of the employee's career. These workflows, powered by a single or team of AI agents, help your organization by automating
procedures for managers while simultaneously curating custom experiences for employees.
{#agentic-wf-jny-dsgnr-na-hrsd__table_qz2_z22_1fc__entry__3}

| Agentic workflow name | AI agents | Description |
|-|-|-|
| [Generate onboarding ramp-up plan](https://servicenow-prod.fluidtopics.net/WDI6MYOjDDcmata79C2BSQ "The Generate onboarding ramp-up plan agentic workflow is an AI-powered solution that helps managers at your organization onboard new employees more efficiently. This workflow uses a team of AI agents to generate team specific and personalized plans for every new hire.") | AI agents used in this agentic workflow: * Journey information retrieval AI agent * Employee skill gap AI agent * Learning content AI agent * Teammates learning content AI agent * Trending learning content AI agent * Ramp up plan generation AI agent * Ramp up plan reviewer AI agent {#agentic-wf-jny-dsgnr-na-hrsd__ul_pzf_wf2_1fc} | Provides an efficient process for helping managers generate personalized onboarding plans for new employees who are joining their organization. The workflow uses Journey designer to create a plan and tasks associated with the employee's onboarding journey. The manager uses Now Assist in Virtual Agent to review, revise, and publish the onboarding ramp-up plan that was curated by the AI agent. |
[Tabela 1. Agentic workflows for Journey designer]

{#agentic-wf-jny-dsgnr-na-hrsd__table_qz2_z22_1fc}  
Importante:  
By default, all agentic workflows and AI agent records are read only.  
To modify an agentic workflow, you must first duplicate the agentic workflow that you want to use, and then activate the following components during the guided setup:

* Activate the agentic workflow.
* Activate the agents within the agentic workflow.
* Activate the trigger to invoke the agentic workflow automatically.

{#agentic-wf-jny-dsgnr-na-hrsd__ul_htm_yyr_t2c}  
Importante:  
When you modify an agentic workflow, AI agent, or tool, ensure that you update all instructions accordingly.  
For more information about duplicating an agentic workflow and activating the required components, see the following topics:

* [Duplicate an agentic workflow](https://www.servicenow.com/docs/access?context=clone-aia-usecase&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US)
* [Activate an agentic workflow template](https://www.servicenow.com/docs/access?context=activate-aia-use-case&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US)
* [Modify an AI agent](https://www.servicenow.com/docs/access?context=modify-ai-agent&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US)
{#agentic-wf-jny-dsgnr-na-hrsd__ul_jsn_vdc_cfc}

There might be AI agents installed with the Now Assist application that are not used in agentic workflows. To learn how to see all agents that are available to you, see [Find AI agents](https://www.servicenow.com/docs/access?context=find-ai-agents&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).