---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Enable transfer of a legal request

# Enable transfer of a legal request {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

As a admin, configure business rule to enable transfer of general legal request to contract practice area.

## Antes de Iniciar

Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

The business rule should be configured only if you have custom record producer that will be used to generate a contract request. For information on how to create a custom record producer, see [Create or modify a record producer for legal services through Classic environment](https://servicenow-prod.fluidtopics.net/IwAMVedR7~MPncn5MzRMpg "Create or modify a record producer to define an intake form for a legal request. Employees can use these intake forms on the Legal Service Portal to submit legal requests.") and [Create or modify a record producer for legal services through Catalog Builder](https://servicenow-prod.fluidtopics.net/2fQSGFNot0HKmwvrHhy_tw "Create or modify a record producer using a catalog template to define an intake form for a legal service. Employees can use these intake forms on the Legal Service Portal to submit a legal request or legal matter.").

## Procedimento

1. Navigate to AllSystem DefinitionBusiness Rules.
2. Open the Initializing Legal Contract business rule.
3. In the When to run tab, add a new OR condition for the custom record producer.
   1. Set the following filter condition: \[Category\]\[is\]\[\<record-producer\>\].
   2. Select AND.
   3. Set the following filter condition: \[Questions\]\[\<record-producer\>\]\[\<mandatory-question\>\]\[is not empty\].
   {#snlc-br-transfer-req__substeps_bht_k5n_myb}
4. Select Update to save the business rule.