---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Schedule an appointment

# Schedule an appointment {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Schedule a virtual or in-person appointment by selecting a reason and providing your contact information.

## Antes de Iniciar

Role required: none

## Procedimento

1. You can schedule an appointment from the following entry points.  
   Some entry points might not be available based on the configuration set by the admin.

   | Entry Point | Steps to schedule appointment |
   | Employee Center | * On the landing page, select Schedule Appointment from the Quick Links section. * On the landing page, select Appointments, then select New appointment. * In the Human resources menu, in the Quick links section, select Schedule appointment. {#schedule-appointment__ul_if3_s5z_mdc} |
   | Employee Center Pro Kiosk | In the Get support section, select Schedule appointment. |
   | Knowledge Base article | At the end of the article, select Schedule an appointment. |
   | Request details | From the Actions menu, select Schedule an appointment. |
   | My tasks page | 1. Select a task. 2. In the task details pane, select Schedule appointment. {#schedule-appointment__ol_qv4_z5z_mdc} |
   | ITSM Walk-up Experience | While scheduling a walk-up, select Schedule appointment instead. |
   |-|-|

   {#schedule-appointment__choicetable_jch_n5z_mdc}
2. On the Appointment type page, select Schedule appointment, then select Continue.
3. On the Schedule appointment form, fill in the fields.  
   For a description of the field values, see [Schedule appointment form](https://servicenow-prod.fluidtopics.net/oeVMISeqsZ9yDMk_khlQqg "Use the Schedule appointment form to select a reason and provide contact information for your appointment.")  
   Nota:  
   Some fields might not be available based on the configuration set by the admin..
4. Select the check box to agree to receive messages and updates about your appointment.
5. **Opcional:** Select the check box to update the contact information in your profile.  
   This is applicable if the contact information you provided is different from the information in your profile.
6. **Opcional:** Enter additional details about your appointment.
7. Select Schedule appointment.