---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Set up Employee Relations integration with Navex Ethicspoint

# Set up Employee Relations integration with Navex Ethicspoint {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Understand how to set up the Employee Relations integration with Navex Ethicspoint application for pulling and pushing
employee relations case data from the Navex EthicsPoint system into the ServiceNow system.

## Antes de Iniciar

Role required: sn_hr_navex_ep.admin

## Procedimento

1. Install updates sets from the Supporting Links and Docs section in [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/application/fd01665053e2301095f4ddeeff7b1237/1.1.1?referer=/store/search?listingtype=allintegrations%253Bancillary_app%253Bcertified_apps%253Bcontent%253Bindustry_solution%253Boem%253Butility%253Btemplate%253Bgenerative_ai%253Bsnow_solution&q=navex&sl=sh).
2. Allow RCAs manually.  
   Allow the Restricted Caller Access records with Status = Requested and Source Scope = Employee Relations integration with Navex EthicsPoint.
3. For better performance, index Source field: external_id mapped to Target field: correlation_id in [Transform maps](https://servicenow-prod.fluidtopics.net/lJjZ8Fa09eTnaVzBQSv5Xg "Transform maps specify data relationships between source table and target table.").  
   For more information, see [create a table index](https://www.servicenow.com/docs/access?context=t_CreateCustomIndex&version=australia&pubname=australia-platform-administration&ft:locale=en-US).
4. Set up Navex EthicsPoint spoke.  
   For more information, see [Set up Navex EthicsPoint
   spoke](https://www.servicenow.com/docs/access?context=navex-ethics-spoke&version=australia&pubname=australia-integrate-applications&ft:locale=en-US).
5. [Configure properties](https://servicenow-prod.fluidtopics.net/gGFXw3QggO~hpApNzl07eg "Configure properties to ensure that data is properly mapped between the Navex EthicsPoint system and the ServiceNow system.").
6. [Map fields](https://servicenow-prod.fluidtopics.net/bAphF~fqiZf8uPxh1qZV1g "Map ServiceNow fields with the fields that are pulled from NAVEX EthicsPoint. Enable an HR Agent to work on employee relation cases from a ServiceNow instance.").
{#set-up-navex__steps_wlm_vb3_btb}