---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Manage contractors

# Managing contractors for health and safety {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Using Health and Safety Contractor Management, contract coordinators can manage contractors for health and safety and know who is on site at all times.

## Overview of Health and Safety Contractor Management workflow {#hs-using-contractor-management__cf-using-parent-workflow}

Health and Safety Workspace ​
:   In the workspace, the safety contractor coordinator performs the following tasks:

    1. [Add a contractor company from Health and Safety Workspace](https://servicenow-prod.fluidtopics.net/FnxZnpDaCOz1KGQmf9qomw "Add a contractor company to prequalify it and its workers. You can then manage the contractor workers from this company for their health and safety.")

       Keep track of all contractor companies' details including their name, address, their primary contact, and overall rating. Additionally, list all the contractor workers
       including their areas of expertise and contact details.

       Employees or Line managers can also register contractor companies from the Employee Center to initiate their health and safety pre-qualification process. For more information, see [Register a contractor company through Employee Center](https://servicenow-prod.fluidtopics.net/aZN~LBh6512SeAtKZXJUMg "Register a contractor company to initiate its health and safety pre-qualification process with safety contractor coordinators in your organization.").
    2. [Assign a task to a contractor worker](https://servicenow-prod.fluidtopics.net/IjDUyQE490j6zQW1aPQTlA "Assign tasks to the contractor workers to ensure that they’re up to date on prerequisite training and document uploads before they come on site.")

       Assign tasks to the contractor workers to confirm that they're up to date on prerequisite training and document uploads before they come on site.
    3. [Add a document to a contractor worker](https://servicenow-prod.fluidtopics.net/WV04fPio~58J5Fwsb5ZXKQ "Add any documents collected from a contractor worker or related to this contractor worker.")

       Upload any documents collected from contractor workers or related to contractor worker in the workspace.
    4. [Grant site access to a contractor worker](https://servicenow-prod.fluidtopics.net/6r4NtW6tI~bnyAbykPbPCw "When the contractor worker has completed all prerequisite tasks, you can grant them access to the site to perform required tasks.")

       Once completed tasks are received by the contractor coordinator, workers can be granted access to the customer's locations.
    {#hs-using-contractor-management__cf-using-parent-steps-ol}

Contractor tasks via email​
:   Contractor workers complete assigned tasks as received in the email notification.

    1. Contract worker receives an email for assigned tasks. They can respond to the actions directly from the buttons in the email.
       * Upload documents
       * View prerequisite training material
       * Mark tasks as complete
       {#hs-using-contractor-management__ul_uhh_qb4_cdc}
    2. When prerequisite tasks have been completed, the contractor coordinator grants them access to the site. Contract worker receives another email with an access code that can be used to access the company locations.
    {#hs-using-contractor-management__ol_jtf_czn_cdc}