---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Synchronize worker profiles

# Synchronize worker profiles {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Pull worker profile data from Workday into ServiceNow. View
worker profile details from Workday in ServiceNow
HR Service Delivery.

The following sections explain how to set up the application, configure worker profile
settings, activate and run the schedule flow to synchronise worker profiles.

## Application setup {#w-profile__section_zzk_cxj_tnb}

First, you must activate the HR Service Delivery Integration with Workday application from
ServiceNow Store. This automatically
activates the Workday HR Spoke. Next, you must set up [Workday HR Spoke](https://www.servicenow.com/docs/access?context=workday-hr-spoke&version=australia&pubname=australia-integrate-applications&ft:locale=en-US).

## Worker profile settings {#w-profile__section_tdp_rvr_rnb}

Store one-time configuration parameters for synchronizing data between Workday and ServiceNow. For more information, see [Configure worker profile settings](https://servicenow-prod.fluidtopics.net/nYJWpvnFpAfu36syRqFHOQ "Configure parameters to ensure that worker profiles are synchronized between Workday and ServiceNow.").  
Nota:  
Even if you are not using Worker profile synchronization, ensure that you have configured the Workday tenant time zone field in the Workday Worker Profile Sync Configurations form. This field handles the time zones between the two systems, ServiceNow and Workday.

## Schedule flow activation {#w-profile__section_pdz_yt5_nnb}

Activate and run the schedule flow that pulls Worker profile information into ServiceNow. For more information, see [Activating schedule flows](https://servicenow-prod.fluidtopics.net/X_bN~lsOTPqAN5Wj9Z32aA "Activate the schedule flow that interacts with Workday to pull worker profile information and tasks into a ServiceNow application.").