---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Health and Safety Case Management

# Health and Safety Case Management {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

The ServiceNow®
Health and Safety Case Management application provides capabilities to support employees' health and safety inquiries and their return to work after an injury or illness.

## Get started {#hs-case-management-landing-page__cf-app-landing-get-started}

|-|-|-|
| [ExploreLearn how workers, line managers, and safety personnel use Health and Safety Case Management.](https://servicenow-prod.fluidtopics.net/9bVDvoUFwlE1JbcgDt1bPw "Learn more about Health and Safety Case Management and review the benefits it can provide for different users in your organization.") | [ConfigureSet up Health and Safety Case Management.](https://servicenow-prod.fluidtopics.net/6WwfiHarAJLPGDt6GmtXeQ "Set up your implementation for Health and Safety Risk Management by installing the application and reviewing and configuring the components that are installed with the application.") | [Ask Safety questionSubmit health and safety related questions to safety team.](https://servicenow-prod.fluidtopics.net/XQLAoacAOV87B6sX8aefzw "Ask a health and safety question from the safety department to request information such as health and safety procedures, training, or return to work.") |
| [Resolve casesManage Health and Safety cases.](https://servicenow-prod.fluidtopics.net/SmuP0LRHnG6fUtfhti2wUg "Work on a safety case to provide information, ensure that any outstanding tasks are completed, and resolve the employee's questions and compensation claims related to health and safety.") | [ReferenceGet details about components such as roles, tables, and store applications that are installed.](https://servicenow-prod.fluidtopics.net/~h3vAod5vDGjYzPmB3vscw "Using the reference topics, learn about the components, such as the roles, tables, plugins, and store applications that are installed when you install the Health and Safety Case Management application.") |   |
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## Troubleshoot and get help {#hs-case-management-landing-page__cf-app-landing-get-help}

* [Ask questions and explore other resources for Health and Safety Case Management in the ServiceNow Community](https://www.servicenow.com/community/)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now)
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