---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create or modify injury and illness record

# Create or modify injury and illness record of a safety incident on the Mobile Agent app {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Log an injury or illness that resulted from a health and safety incident for each person affected during the incident on the Mobile Agent app.

## Antes de Iniciar

Role required: sn_ohs_im.manager, sn_ohs_im.agent

## Procedimento

1. Open the Mobile Agent app on your mobile device.
2. In the navigation bar, tap Home.
3. Tap the Safety incidents icon ![safety incident icon]() from the quick links section.
4. Open a safety incident record.
5. Tap the Related lists tab and then tap Injury and illness.
   1. To modify an existing injury and illness record,  
      * Swipe left on the injury and illness record to view the edit and delete options.
      * Open the injury and illness record and tap More options icon ![more options](), then tap edit or delete.
      {#hs-create-modify-injury-illness-incidents-mobile-agent__ul_f4w_gvz_yfc}
   2. To add a new injury and illness record, tap Add new injured person.
   {#hs-create-modify-injury-illness-incidents-mobile-agent__substeps_bf4_rb1_zfc}
6. On the form, fill in the details.  
   For more details on field description, see [Injury and illness fields](https://servicenow-prod.fluidtopics.net/8T224kklNxAbcZ0T1U~Eng "Safety managers and agents can use the Injury and illness form to log an injury or illness. A safety compliance manager can access an injury and illness report and mark it as recordable for reporting purposes. They can also use it to generate the injury and illness reports.").
7. Tap Submit.
8. To add injured body parts, open an injured persons record in the Injury and illness related list of a safety incident.
   1. Tap Add new injured body part.
   2. On the form, fill in the fields.  
      {#hs-create-modify-injury-illness-incidents-mobile-agent__table_pkw_m21_zfc__entry__2}

      | Field | Description |
      |-|-|
      | Severity | Seriousness of the injury * None- No injury present. * Minor- Mild injury that needs minimal or no treatment. * Moderate- Noticeable injury such as deep cuts, moderate sprain, minor fracture that may limit activity temporarily. Medical intervention may be required but not life threatening. * Severe- Serious injury such as major fractures, head trauma, deep lacerations that impacts function or is potentially life-threatening. Requires urgent medical intervention. {#hs-create-modify-injury-illness-incidents-mobile-agent__ul_xn2_s21_zfc} |
      | Region | Region of the body where the injury occurred. |
      | Body part | Part of the body where the injury is. |
      | Description | Detailed description of the injury or illness. |
      [Tabela 1. Injured body part from]

      {#hs-create-modify-injury-illness-incidents-mobile-agent__table_pkw_m21_zfc}
   {#hs-create-modify-injury-illness-incidents-mobile-agent__substeps_e4t_d21_zfc}
9. Tap Submit.