---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Use generative AI skills

# Use generative AI skills {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use the integration of generative AI with Health and Safety Incident Management to summarize incident patterns.

The generative AI skills can be used with Health and Safety Incident Management when com.snc.sn_hs_gen_ai plugin is installed.
* **[Incident pattern analysis](https://servicenow-prod.fluidtopics.net/62uc0YEl2iWxMrd8jRBJJw)**   
  The incident pattern analysis tool automatically detects recurring patterns across health and safety incidents.
* **[Conversational AI Health and Safety incident or observation report](https://servicenow-prod.fluidtopics.net/N~Ftl5Fwph9hCAtf8XEVHQ)**   
  Use the Now Assist panel conversational interface to report Health and Safety incidents and observations that enables you to engage with live agents, virtual agents, or both.