Set up Adobe Acrobat Sign integration for legal contracts

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Set up integration with the Adobe Acrobat Sign to enable users to sign contract documents electronically.

    Antes de Iniciar

    Get familiar with Adobe Sign spoke.

    Role required: sn_lg_ops.request_config or sn_lg_contracts.contracts_config or sn_lg_matter.matter_config

    Procedimento

    1. Install Adobe Acrobat Sign spoke v 1.1.1 or later version.
    2. Set up the Adobe Acrobat Sign services.
      For more information on the setup and synchronizing the Adobe Acrobat Sign group, see Synchronize Adobe Acrobat Sign group with ServiceNow.
    3. Navigate to Legal Administration > Legal Integrations > Integrations.
    4. Create or modify an external app configuration.
      • To create an external app configuration, click New.
      • To modify an existing external app configuration, open the external app configuration from the list.
    5. On the form, fill in the fields.
      Tabela 1. External Apps Configuration form
      Field Description
      Name Name of the external app configuration.
      Description Description of the external app configuration.
      Active Option for marking the external app configuration as active.
      Configuration type Type of configuration.

      Select External Signature.
      Third party app Name of the third-party app.

      From the list, select the connection and credentials aliases set up in Step 1 for the Adobe Acrobat Sign service.
    6. Save the external app configuration.
      • Save a new external app configuration by clicking Submit.
      • Save the changes to an existing external app configuration by clicking Update.
      The external app configuration record is saved and the Adobe Acrobat Sign Details tab appears.
    7. In the Adobe Acrobat Sign Details tab, select the Adobe Acrobat Sign group associated with Legal.
    8. Click Publish.

    Resultado

    The Adobe Acrobat Sign configuration is published and is ready to be used for electronic signature for contract documents.