---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Modify homepage banner instance for high-traffic

# Modify homepage banner instance for high-traffic {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

You can configure the instance options to control the display of widgets and improve the homepage banner instance for high-traffic experience.

## Antes de Iniciar

Role required: sp_admin or admin

## Procedimento

1. Navigate to Self-ServiceEmployee Center.  
   The Employee Center home page is displayed.
2. Press and hold the control key on the keyboard, right-click the widget, and then select Instance Options.
3. Configure the instance options.  
   {#config-defer-load-widget-instance-options__table_cq4_vdk_crb__entry__2}

   | Instance option | Description |
   |-|-|
   | Visibility | The choices are Yes and No. For high-load scenarios, the default is yes. |
   | Alert message type | Type of the message to display on the widget. The choices are: * Warning (Default) * Information * Error {#config-defer-load-widget-instance-options__ul_itb_3bk_crb} |
   | Alert message text | Message text that you want to display, for example, ``` Some information may be temporarily unavailable as we're experiencing heavy usage. Try again later. ``` |
   | Show dismiss action icon | Icon to click and dismiss the message. |
   [Tabela 1. Homepage banner instance options]

   {#config-defer-load-widget-instance-options__table_cq4_vdk_crb}
4. Click Save.  
   Nota:  
   The homepage banner message is available in the EC, EC Pro, and Kiosk home pages.

## O que Fazer Depois

You can find a similar experience for the following widgets:

* Popular topics: During high-traffic, the widget displays the message.

  ```
  We're experiencing heavy usage. Try again later.
  ```

  For more information, see [Popular topics widget](https://servicenow-prod.fluidtopics.net/38NmMMN4PYAePqzMRv43SA "Popular topics widget lets you quickly view and access the most popular topics. You can configure the instance options to control the appearance of the widget, such as the title, number of topics, display size, and border color.").
* My active items: During high-traffic, the widget doesn't display the count of items.
{#config-defer-load-widget-instance-options__ul_mbj_fkd_zfc}
**Conceitos relacionados**   

* [Defer load in Employee Center](https://servicenow-prod.fluidtopics.net/s3d9ZT~wgzt4I9aMODw5aw "Learn more about the heavy-load and high-traffic scenarios and ways to optimize the user experience and portal performance.")