---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Use

# Using your Alumni Center {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Company alumni or former employees use the Alumni Center to obtain information or maintain communication with your former company.

## Accessing the Alumni Center website {#asc-use__section_ybn_4n3_wmb}

Role required: alumni (sn_asc.alumni).

## Articles {#asc-use__section_u22_lc4_tnb}

The Articles tab provides an FAQ section and Knowledge Base (KB) articles. For more information, see [HR Knowledge Management](https://servicenow-prod.fluidtopics.net/3HoFj7PjDKom3mgMn7wNIg "HR knowledge management allows the enterprise HR department to provide employees with a searchable knowledge base of HR policies, procedures, and other articles. By sharing information with employees, HR can reduce the time spent answering routine questions and enable employees to find answers that are relevant to them.").

## Services {#asc-use__section_zcz_zb4_tnb}

The Services tab enables alumni to make service requests. For more information, see [HR services](https://servicenow-prod.fluidtopics.net/_5hlEAPR22IiqNa7z7cD7g "HR services are the requests and assistance an HR organization provides its employees, such as benefits enrollment, direct deposit setup, and requests for relocation assistance.") and [Employee requests page](https://servicenow-prod.fluidtopics.net/2BnJ7QkcNGfRsKIlBdOlow "The requests page is where employees can view all their requests on a single page in the Employee Center. You can configure the requests page by applying filters to show a user's service catalog requests, IT incidents, HR cases, and more.").

## To-dos {#asc-use__section_qvl_jc4_tnb}

Use the To-dos tab to respond to requests. Employees can review their personal details, available as a task in the To-dos list, to ensure their information is up to date for future communication. For more
information, see [Employee to-dos page](https://servicenow-prod.fluidtopics.net/5MnMaXpLw~M618xkIVg0sQ "Configure the tasks page for employees to view and complete all their tasks on a single page. You can configure the page by applying filters to show user approvals, content tasks, and more.").

## Requests {#asc-use__section_jhq_4d4_tnb}

Use the Requests tab to view all requests you have made in the past.
For more information, see [Employee requests page](https://servicenow-prod.fluidtopics.net/2BnJ7QkcNGfRsKIlBdOlow "The requests page is where employees can view all their requests on a single page in the Employee Center. You can configure the requests page by applying filters to show a user's service catalog requests, IT incidents, HR cases, and more.").

## Profile {#asc-use__section_zp2_wd4_tnb}

Select Profile from the list and edit your contact information. For more information, see
[HR Profile](https://servicenow-prod.fluidtopics.net/kmJ83OsxnseZR2Y80X39PA "The HR Profile application stores confidential employee data, such as name, personal contact information, email addresses, employment history, and contacts, in the scoped version of HR.").