---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Explore

# Explore Indoor Mapping {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Indoor maps objects and data can be synchronized with Workplace Service Delivery and can be used for reservation management, case
management, move management, and within the location directory for wayfinding.

## Map creation and content management {#ind-mapping-explore__section_ic1_ssx_zsb}

Create, manage, and edit your maps from a single place with Indoor Mapping Map
Studio. End users can visualize the building interiors, other indoor and outdoor details for a
selected campus, building, or floor.  
Indoor Mapping provides capabilities within the Map Studio to digitalize workplace floor plans. Using the Map Studio interface, map admins and map editors can create and update maps that can be used across the Workplace Service Delivery suite:

1. Get real-time insights on space utilization within a building for meeting rooms, venue, and workspaces using Reservation Management.
2. Fulfill service requests quickly with Workplace Service Delivery case management. View space details and use indoor maps to locate a campus, building, or floor interiors.
3. Use Workplace Service Delivery move management to request and move a desk from one location to another. Ensure that the workspace is mapped to Indoor Mapping map data.
4. Provide interactive locations and wayfinding solutions by providing the start and destination points on indoor maps. For more information, see [Work with Location Directory for Now Mobile app](https://servicenow-prod.fluidtopics.net/bZLLVsBzPLZfT6uE7ZmtBw "Work with Map view and Card view on the Location directory. Search for employees, locations, and neighborhoods. Filter spaces based on reservation status, occupancy status, and space types. Get directions to a workplace location or collaborators or a workplace profile user using floor maps. Reserve a space or raise a workplace service request or an issue for a location.") and [Work with the Map view on the Location Directory](https://servicenow-prod.fluidtopics.net/OHFBFCHQovf7TEZBbUrKWg "Work with Map view to search for workplace users, locations, spaces, and neighborhoods. Get directions to a workplace location, meeting rooms, or an employee to collaborate quickly and effectively. Filter spaces based on reservation and occupancy states, space types, or neighborhoods.").
{#ind-mapping-explore__ol_jqr_jxs_ctb}

Indoor maps can be created by importing and converting existing architectural or engineering floor plan to create indoor maps. Indoor Mapping supports AutoCAD files (DWG and DXF) and raster sources (PNG) files. For more information, see [Import CAD files to Map Studio](https://servicenow-prod.fluidtopics.net/y5VrX_cmljfYdrosGtlKIA "Create a campus, add few buildings and floors to the campus. Upload your CAD floor plan to make configuration changes and preview the CAD design layout.") and [Import Raster files](https://servicenow-prod.fluidtopics.net/wy0XUlmaPPbx2kVtdcDpQw "After creating your campus, buildings, and floor, upload and import the raster floor plan sources.").

Customize and manage maps with Indoor Mapping Map Studio. Collaborate in real time and update map data and objects. For more information, see [Manage map objects and data](https://servicenow-prod.fluidtopics.net/K6Oz8sVeZ0LGp95Z_~7~VA "Manage the map objects and map data from the Map Studio interface. Customize your maps as often as required.").
Figura 1. Indoor Mapping Map Studio  

<br />