---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Use Notify connector for Microsoft Teams

# Use Notify connector for Microsoft Teams {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Allow the agents to work and manage the major incidents from Major Incident Management (MIM) workbench through Notify connector for Microsoft Teams.
* **[Use Notify connector for Microsoft Teams with task records](https://servicenow-prod.fluidtopics.net/lKWTPjYJtSVgl_W3X62p0A#notify-connector-ms-teams-task)**   
  Notify connector for Microsoft Teams enables you to initiate conference calls from task records such as incidents, problems, or change requests.
* **[Use Notify connector for Microsoft Teams with Incident Communication Management](https://servicenow-prod.fluidtopics.net/7fPWof~ngqXOVg0KilKQoA#notify-connector-ms-teams-incident-communication-management)**   
  Use Notify with an incident communication plan to start conference calls.
* **[Use Notify connector for Microsoft Teams with a major incident](https://servicenow-prod.fluidtopics.net/bW6gdMoY16UNLSI0tN3SVQ#notify-ms-teams-major-incident)**   
  Initiate a conference call from the major incident workbench by inviting one or more users to join a call. The conference doesn't start until at least two participants join.
* **[Manage calls in Microsoft Teams](https://servicenow-prod.fluidtopics.net/HukZL~shgYB_TrBCFbpGTg#manage-calls-ms-teams)**   
  Manage conference calls in Microsoft Teams by muting or unmuting participants, or ending the call.