---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Synchronize Employee Readiness Core visitors with Workplace Visitor Management

# Synchronize Employee Readiness Core visitors with Workplace Visitor Management {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

As an administrator, synchronize the visitor tables in the Employee Readiness Core and Workplace Visitor Management
applications.

## Antes de Iniciar

To successfully enable visitor synchronization between Employee Readiness Core and the Workplace Visitor Management application in Workplace Service Delivery, note the following requirements:

* The Workplace Visitor Management application must be installed. For more information, see [Install Workplace
  Visitor Management](https://servicenow-prod.fluidtopics.net/m~7R9B2cXmg~NP9TwhsG8g "Install the Workplace Visitor Management application from ServiceNow Store applications. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.").
* Ensure your organization has a data backup before running the Sync Visitors fix script. Otherwise, syncing is not reversible.

{#sync-employee-readiness-core-visitors__ul_kdr_cm5_z4b}

Role required: admin or sn_imt_core.admin

## Por Que e Quando Desempenhar Esta Tarefa

To maintain consistent data on visitors, organizations may synchronize data between
the Employee Readiness Core sn_imt_core_visitor table and the
sn_wsd_visitor_visitor table in Workplace Visitor Management.

An initial synchronization using the Sync Visitors fix script is
required before updates are synced automatically. Newly added fields to either
visitor table are ignored by the fix script while existing fields are left as-is.
Administrators with the script_include_admin role may customize the
VisitorSyncing and WSDVisitorSyncing
script includes called by the fix script to meet their organization's needs, for
example, to accommodate new fields added to the visitor tables. Administrators must
run the fix script after performing any customizations to the script includes.

Any data conflicts are resolved by using the most recent changes to a table. After
the tables are synchronized, updates to one table automatically are reflected on the
other.  
Importante:  
Do not delete visitors from the Employee Readiness Core sn_imt_core_visitor table because they do not sync back to Workplace Visitor Management. Deletions from the sn_wsd_visitor_visitor table are performed when you anonymize a visitor. Anonymized data does sync to the sn_imt_core_visitor table. For more information on anonymizing visitors or deleting visitor data in Workplace Visitor Management, see [Anonymize a
visitor](https://servicenow-prod.fluidtopics.net/arVyw93pMiGJ_SIa~yDb8A "As an admin, you can anonymize a visitor to delete the visitor record and all the details of the visitor. Any future registrations of the visitor are canceled.").

Synchronization can be disabled; however, the initial sync is irreversible without a
backup.

## Procedimento

1. Unless the sn_imt_core.visitor_syncing property is already enabled and the initial fix script run was completed, enable this property.  
   This property controls visitor syncing between visitors in Employee Readiness Core and Workplace Visitor Management. It is disabled by default.
   1. Navigate to Employee Health and Safety StatusProperties.
   2. Set the sn_imt_core.visitor_syncing property to Yes.
   3. Click Save.
   {#sync-employee-readiness-core-visitors__substeps_dzw_xn5_z4b}
2. Navigate to System DefinitionFix Scripts.
3. Open the Sync Visitors fix script from the list.
4. If the Active check box for Sync Visitors is not selected, select it and click Update.
5. Click Run Fix Script.

## Resultado

Visitor records synchronize between the Employee Readiness Core visitor table and the sn_wsd_visitor_visitor table in Workplace Visitor Management. If your organization wants to disable synchronization, navigate to Employee Health and Safety StatusProperties, clear the sn_imt_core.visitor_syncing check
box, and click Save.