---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Close a legal hold matter

# Close a legal hold matter {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Close a legal hold matter once the legal hold is officially lifted.

## Antes de Iniciar

Role required: sn_lg_hold.legal_hold_fulfiller

## Procedimento

1. Navigate to AllLegal RequestLegal Counsel Center.
2. Select the List icon (![List icon]()).
3. In the Default lists tab, navigate to MattersAll
4. Select the legal hold matter that you want to close.
5. Select Close complete.
6. Enter your comments in the Close complete matter pop-up window.
7. Select OK.  

## Resultado

All the custodians receive the mail stating that the legal hold is released.

The message Legal matter has been closed appears in the Activity section.

In the legal hold matter page, the state changes from Work in progress to Closed Complete.