---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Manage safety knowledge articles

# Managing safety knowledge articles {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

As a safety manager or agent, you can manage safety-related knowledge base articles in the Health and Safety Workspace.

The Health and Safety Knowledge is the same as the ServiceNow AI Platform
Knowledge Management. For more information, see [Knowledge Management](https://www.servicenow.com/docs/access?context=knowledge-management&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).

## Knowledge-related tasks in the Health and Safety Workspace {#hs-managing-safety-knowledge-articles__section_en1_fcx_lhc}

Based on your access permissions, you can perform the following Knowledge-related tasks in the Health and Safety Workspace:

* Create and publish an article to make it available to employees.
* View published, unpublished, and retired articles separately.
* Update the article at any time if necessary.
* Retire the article if it's no longer required.
* Republish a retired article if necessary.
* Delete an article.
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To learn about authoring and managing knowledge articles in a workspace, see [Authoring a knowledge article in Agent Workspace](https://www.servicenow.com/docs/access?context=managing-knowledge-workspace&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).

## Knowledge articles available with Health and Safety {#hs-managing-safety-knowledge-articles__section_jrf_jfq_4hc}

The following empty knowledge base articles are available with the Health and Safety applications. You can update them according to your organizational needs and workflow.

* Safety statement: Use it to enter your company's safety statement.
* Health and Safety contacts: Add your local health and safety team contact numbers, emergency response numbers, or any other contacts that employees should use in the event of a safety incident or emergency.
* Investigation Plan: Use it to enter your company's investigation plan.
* Health and Safety submission guidelines: Use it to enter your company's safety submission guidelines.
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Employees can access these knowledge articles from the Employee Center by navigating to Health and SafetyPolicy and procedures.

## Accessing knowledge articles in Health and Safety Workspace {#hs-managing-safety-knowledge-articles__section_mw2_ffh_lhc}

To view a list of all knowledge base articles in the Health and Safety Workspace,

1. Navigate to Health and Safety Workspace and select the configuration icon (![Configuration icon]()).
2. In the Configuration tab, select Knowledge.
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Nota:  
By default, the knowledge list in the Health and Safety Workspace is filtered by the `Knowledge base = Safety` filter. However, to view all articles from other knowledge bases, you can do the following:

* Select the filter icon (![filter icon]()) in the list and remove the `Knowledge base = Safety` filter.
* Additionally, to remove this default filter setting from the Knowledge list in the Health and Safety Workspace, remove it in the UIB related list configuration. For more information, see [Lists](https://www.servicenow.com/docs/access?context=lists-configurable-workspace&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US)
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* **[Create a Health and Safety knowledge article](https://servicenow-prod.fluidtopics.net/vKAnGGkHcQN9_tGMCsbg6g)**   
  Create a safety-related knowledge article in the Health and Safety Workspace to share information across your organization.