---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Default proactive prompts for Manager Hub

# Default proactive prompts for Manager Hub {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Default signal configurations, signal categories, and an action URL are available to use
on activating Manager Hub and Proactive Prompts.

To learn how to use Proactive Prompts, refer to the [Proactive Prompts](https://servicenow-prod.fluidtopics.net/Eoy_3uKL71PYbeVhLNz1cg "Proactive Prompts enable contextual and proactive engagement for managers and employees by bringing actionable insights as prompts into their flow of work.") documentation.

## Signal configurations {#prompts-mh__section_zxh_qps_tvb}

For detailed information on how to configure signals in Proactive Prompts, see [Configuring Proactive Prompts](https://servicenow-prod.fluidtopics.net/1WhObILuT1HwO7czVNQiVQ "If you have the admin role, you can install the Proactive Prompts application and configure it to display relevant prompts to the managers and employees in your organization. With these instructions, you can enable workflow efficiency and quicker turnaround.").{#prompts-mh__id_s1t_qps_tvb__entry__2}

| Field | Description |
|-|-|
| Assigned learning lack of engagement | Default signal configuration to display the Support employees with learning widget in the Manager Hub page. This configuration is available only when the Learning Core application is installed. A schedule job runs every two weeks and identifies users based on the following criteria. These users are displayed to the manager in the Support employees with learning widget. * learning course or path has been assigned by the manager * assignment date is one month or more in the past * learning course in not in Work in progress or completed state {#prompts-mh__ul_w25_k5w_svb} |
| Time since job change | Default signal configuration to display the Help your employee grow their career widget in the Manager Hub page. This configuration is available only when Human Resources Scoped App: Core plugin is installed. A scheduled job runs every six months and identifies users based on this criterion: 36 months or more since the start date of current job role. |
| Employee hasn't taken PTO | Default signal configuration to display the Encourage work-life balance widget in the Manager Hub page. This configuration is available only when Human Resources Scoped App: Core plugin is installed. A scheduled job runs every three months and identifies users using one of the following criteria: * time-off balance is 50% or more of the total available and is October 1 or later in the current calendar year * last date when the time off was taken was 6 months or more in the past and time off balance is more than zero {#prompts-mh__ul_jly_4ww_svb} |
| New hire above average requests | Default signal configuration to display the Support your new hire widget in the Manager Hub page. This configuration is available only when the Human Resources Scoped App: Core plugin is installed. A scheduled job runs every 14 days to identify users based on the following criteria: * employee start date is 30 days or less in the past * employee has opened six or more requests in the past 14 days * requests are either HR case (except life cycle event case), or catalog item is software or hardware request, or a single request of high priority * requests are not closed complete {#prompts-mh__ul_fbg_mxw_svb} |
|   |   |
|   |   |
|   |   |
|   |   |
[Tabela 1. Default signal configurations]

{#prompts-mh__id_s1t_qps_tvb}

## Signal categories {#prompts-mh__section_lpp_pps_tvb}

Signal categories are the logical groups to divide signals. Signal categories enable you to
pull category-specific prompts on the prompt widget.

Career, Employee service, New hire, Team insights, and Well-being are the default signal
categories that are available for Manager Hub. For more information on these
signal categories, see [Configure signal categories in Proactive Prompts](https://servicenow-prod.fluidtopics.net/bGk0W905AaednptLlCDlhw "Create and configure categories to enable efficient search of prompts grouped under the same categories.").

## Signal actions {#prompts-mh__section_jsf_tps_tvb}

Signal actions enable end users
who receive the prompt to act on them. Open a URL is the default
signal action that is available for Manager Hub.
For more information on signal actions, see [Configure signal actions for Proactive Prompts](https://servicenow-prod.fluidtopics.net/yzUAPsjIyghOGlaXiN5HNg "Set signal actions to enable end users who receive a prompt through Virtual Agent to act on it.").
**Conceitos relacionados**   

* [Campaign configurations for Manager Hub](https://servicenow-prod.fluidtopics.net/73~L9IryYtCiTuujLM9DLA "Default campaign configurations are available to use after you have activated Manager Hub. Campaigns display predefined content on Manager Hub.")
* [Default configurations for important dates](https://servicenow-prod.fluidtopics.net/_oTgld85VGjiFG2iv06eFQ "Predefined set of important dates configurations are available to use once you have activated Manager Hub from ServiceNow Store.")
* [Default configurations for team requests](https://servicenow-prod.fluidtopics.net/h6RsqG0zhRGLeTIYhT6zQw "Predefined set of team request configurations are available to use after you have activated Manager Hub from ServiceNow Store.")
* [Default configurations for team data](https://servicenow-prod.fluidtopics.net/OaTELMqqaKQg4GQcevgKYw "Predefined set of team data configurations are available to use once you have activated Manager Hub from ServiceNow Store.")
* [Default configurations for team column data](https://servicenow-prod.fluidtopics.net/tzmN47Nl7SADdjC7CUf_8w "Predefined set of team data configurations are available to use after you have activated Manager Hub from ServiceNow Store.")
* [Default configurations for filter groups](https://servicenow-prod.fluidtopics.net/R_F348KjOZXeLByzMo9Ocw "Predefined set of filter group configurations are available to use after you have activated Manager Hub from ServiceNow Store.")
* [Default configurations for daily stats](https://servicenow-prod.fluidtopics.net/ECw2FG_19HOc2kIDFVHR_w "Predefined set of daily stat configurations are available to use once you have activated Manager Hub from ServiceNow Store.")
* [Default configurations for To do's](https://servicenow-prod.fluidtopics.net/wTOfBArE8RnasGyGkApwUA "Default set of To do's configurations are available to use after you have activated Employee Center Core. These configurations display managerial tasks and requests in Manager Hub.")  
**Referência relacionada**   

* [Components installed with Manager Hub](https://servicenow-prod.fluidtopics.net/3TI6i_iHSir7Bc62_SAdoA "Several types of components are installed with activation of the Manager Hub [sn_mh] plugin, including tables, user roles, and scheduled jobs.")
* [Use the View menu icon in Manager Hub](https://servicenow-prod.fluidtopics.net/hxLCOHQDyF7HAbmleBVZeA "Use the View menu icon ( View menu icon ) to view org menu, interact with an employee or assign a learning course.")
* [Assign learning form](https://servicenow-prod.fluidtopics.net/rJ5dzHs8Xyw~pWuYB6um~g "Use the Assign learning form to assign a learning course to an employee.")
* [Create a conversation form](https://servicenow-prod.fluidtopics.net/tzi7aDCLlCseZgjuA4YFwA "Use the Create a conversation form to schedule a conversation with an employee when the Microsoft Outlook integration isn’t enabled for Manager Hub.")
* [Schedule a conversation form](https://servicenow-prod.fluidtopics.net/yggiP1WxH8hyb_JVn9mGcw "Use the Schedule a conversation form to schedule a conversation with an employee when the Microsoft Outlook integration is enabled for Manager Hub.")

