---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Set up Docusign integration for legal contracts

# Set up Docusign integration for legal contracts {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Set up integration with the Docusign service to enable users to sign
contract documents electronically.

## Antes de Iniciar

Get familiar with [DocuSign spoke](https://www.servicenow.com/docs/access?context=docusign-spoke&version=australia&pubname=australia-integrate-applications&ft:locale=en-US).

Role required:
sn_lg_ops.request_config or sn_lg_contracts.contracts_config or
sn_lg_matter.matter_config

## Procedimento

1. Install Docusign spoke v 2.0.1 or later version.
2. Set up the Docusign services.  
   For more information on the setup and creating the Docusign account, see [Set up Docusign eSignature spoke using authorization code grant](https://www.servicenow.com/docs/access?context=setup-docusign-authorization-code&version=australia&pubname=australia-integrate-applications&ft:locale=en-US).  
   Nota:  
   While adding webhook configuration in DocuSign, ensure that you have selected Legacy as the Data Format under Event Settings.
3. Navigate to Legal AdministrationLegal IntegrationsIntegrations.
4. Create or modify an external app configuration.
   * To create an external app configuration, click New.
   * To modify an existing external app configuration, open the external app configuration from the list.
   {#integrate-legal-contracts-docusign__choices_dv2_rcr_4nb}
5. On the form, fill in the fields.  
   {#integrate-legal-contracts-docusign__table_contract_request_form__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the external app configuration. |
   | Description | Description of the external app configuration. |
   | Active | Option for marking the external app configuration as active. |
   | Configuration type | Type of configuration. Select External Signature. |
   | Third party app | Name of the third-party app. From the list, select the connection and credentials aliases set up in Step 1 for the Docusign service. |
   [Tabela 1. External Apps Configuration form]

   {#integrate-legal-contracts-docusign__table_contract_request_form}
6. Save the external app configuration.
   * Save a new external app configuration by clicking Submit.
   * Save the changes to an existing external app configuration by clicking Update.

   {#integrate-legal-contracts-docusign__choices_tkl_qfr_4nb}  
   The external app configuration record is saved and the Docusign Details tab appears.
7. In the Docusign Details tab, select the account number associated with the Docusign service.
8. Click Publish.

## Resultado

The Docusign configuration is published and is ready to be used for electronic signature for contract documents.