---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Define agent criteria

# Define the agent criteria for Universal Task {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Define the criteria for an agent so that the agent can access the parent table for
Universal Task. The default criteria is that agents must have write
access to the parent table.

## Antes de Iniciar

Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

By using an extension point, you can add more conditions for agents to qualify as Universal Task agents. If this extension point is not implemented, agents with write access to the parent table are treated as UT agents for the parent table by default.

## Procedimento

1. Navigate to AllSystem Extension PointsScripted Extension Points.
2. In the API name column, search for sn_uni_task.UniversalTaskParentAccess.
3. To create an extension point script that defines the agent criteria for your service, click Create Implementations in the related link.  
   To know more about extension points, see .
4. Specify the criteria for an agent to have access to the parent table.  
   For example, you might want to ensure that the agent belongs to a specific assignment group in addition to having write access for the parent table.
**Tópico anterior:** [Add a Task tab on the Standard Ticket page](https://servicenow-prod.fluidtopics.net/uTxcPX5WuQaCBhY1mhJrOQ "Add a Task tab on the Standard Ticket page to let employees view the tasks that are assigned to them by the agents.")  
**Próximo tópico:** [Configure Universal Task for your service](https://servicenow-prod.fluidtopics.net/NUyV52zsji620mrH2x~0RA "Configure the Universal Task application for your service so that you can create and assign tasks to employees.")