---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Post installation troubleshooting

# Post installation troubleshooting {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

To  index the  curated experiences  demo data into  search and recommended content   and allow all RCA privileges, run the fix scripts.
* **[Run fix-script for RCA approvals](https://servicenow-prod.fluidtopics.net/GRaSUp2g2f5NvLxpTt67tQ)**   
  After you install or upgrade to the latest Employee Experience applications from ServiceNow Store, you might encounter Restricted Caller Access (RCA) approval messages requesting for an update in the access request.
* **[Run fix scripts to update Employee Center](https://servicenow-prod.fluidtopics.net/xtJ8_OODI6UFXynMmZ_Y2w)**   
  Manually run fix scripts to upgrade to the latest taxonomy-based Employee Center. Download the latest version from the ServiceNow® Store before running the scripts. The scripts update your existing portal setup to Employee Center without performing multiple set up or configuration steps.

**Conceitos relacionados**   

* [Employee Center plugins](https://servicenow-prod.fluidtopics.net/S_JyRHXADlPSwTQ8J4BOUQ "Discover the Employee Center plugins that are included out-of-the-box on a new ServiceNow instance.")
* [Employee Center roles](https://servicenow-prod.fluidtopics.net/moh8fNiW_ungUGBzWQNubQ "Employee Center plugins include necessary roles for configuring and using the features. Learn more about the roles and the tasks they can perform.")
* [Employee Center global header](https://servicenow-prod.fluidtopics.net/eZqiNVAMSy5z1ebTHnMuqw "The global header is the first row in the Employee Center portal header. The global header contains menus that enable you to navigate to the My To-dos page, My Requests page, More menu, user profile, and Tours.")
* [Footer configuration](https://servicenow-prod.fluidtopics.net/sv4DmZJBhWpGLzt2SqRKSA "Employee Center and Employee Center Pro include a footer by default, which you can configure.")
* [Employee live chat overview](https://servicenow-prod.fluidtopics.net/J4rMMyUDfGS6SLGdo4eTMA "As an employee, you can chat directly and in real time with support agents through the Employee Center. When you initiate a chat and select a conversation topic, you are routed to the appropriate chat queue and connected to a support agent.")
* [Portal performance optimization](https://servicenow-prod.fluidtopics.net/wuOXJiSELubNnhBtO5ytIA "Learn more about the heavy-load and high-traffic scenarios and ways to optimize the user experience and portal performance.")  
**Tarefas relacionadas**   

* [Migrate to Employee Center from Service Portal](https://servicenow-prod.fluidtopics.net/ZMzdnyztOIApc1TNJHM_7g "Migrate to the Employee Center portal to provide employees with a unified portal experience.")
* [Customize Employee Center portal theme](https://servicenow-prod.fluidtopics.net/aqBeXmM5JDYLHHR9uT4saA "A theme is a collection of one or more style sheets (CSS files) that define a consistent look for a set of pages. Customize the default portal theme to apply your own theme to suit your branding and improve the visual design of the portal pages.")
* [Modify email notification layout](https://servicenow-prod.fluidtopics.net/Y_n3QxAMUbjLcy8~kg~zWA "Modify the email notification layout and template that is shipped with the Employee Experience Foundation (com.snc.sn_ex_emp_fd) plugin.")
* [Enable support for right-to-left languages](https://servicenow-prod.fluidtopics.net/uWwy4ps1mbZXJEwlffOiXg "When the session language is a right-to-left language, the direction of the portal user interface is mirrored to display from right to left.")
* [Configure widget heading levels for accessibility](https://servicenow-prod.fluidtopics.net/JbQB2HVI0IvKZKZX4DAi3g "Flexible heading configuration helps with widget accessibility compliance on homepage and topic pages.")