---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create a shift plan

# Create a shift plan {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Schedule shifts for your team to make sure you cover all work assignments and breaks.
You can also specify the days of the week that you want to override scheduled
shifts.

## Antes de Iniciar

Role required: sn_hr_wfo.admin

## Por Que e Quando Desempenhar Esta Tarefa

In the Shifts tab, the shifts are grouped by active and
inactive shifts. The contextual side panel displays the active and the inactive
shifts in the order that they are displayed in the Shifts
tab.

## Procedimento

1. Navigate to WorkspacesManager Workspace.
2. Click the Schedule (![Schedule icon]()) icon.
3. Click the Shifts tab.
4. Click the plus (+) icon.
   * To create a work shift, see [Create a work shift](https://servicenow-prod.fluidtopics.net/an7o0y61Gvlset9vDxYanA "Create a work shift.").
   * To create an On-call shift, see [Create an on-call shift](https://servicenow-prod.fluidtopics.net/OHZuZhI1OPIZ_Bi6qLpVlw "Create on-call shift.").
   {#create-shift-wfo-hr__choices_ehf_gtz_cwb}
{#create-shift-wfo-hr__steps_frv_ztw_2mb}
* **[Create a work shift](https://servicenow-prod.fluidtopics.net/an7o0y61Gvlset9vDxYanA)**   
  Create a work shift.
* **[Create an on-call shift](https://servicenow-prod.fluidtopics.net/OHZuZhI1OPIZ_Bi6qLpVlw)**   
  Create on-call shift.