---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Train the NLU model

# Train the NLU model {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use the UKG Topics Model (Natural Language Understanding model) to recognize and process
employee utterances, intentions (intents), and objects of, or contexts for, an action (entities).

## Antes de Iniciar

Role required: sn_hr_ukg.admin

## Por Que e Quando Desempenhar Esta Tarefa

You can train the model dataset iteratively using utterance examples so that the system predicts the optimal intent output for a new utterance.

## Procedimento

1. Navigate to AllNLU WorkbenchModels.
2. Select UKG Topics Model.
3. Click Train.
{#nlu-ukg-model__steps_zhc_mkx_44b}