---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Health safety incident patterns assistant agentic workflow

# Health safety incident patterns assistant agentic workflow {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use the Health safety incident patterns assistant agentic workflow to analyze Health and Safety incident patterns.

## Health safety incident patterns assistant overview {#hs-incident-pattern-analysis-agentic-workflow__section_qrh_qhw_l3c}

The Health safety incident patterns assistant agentic workflow helps safety managers with the following from available Health and Safety incident pattern records.

* Analyze patterns
* Identify risk drivers
* Retrieve supporting evidence
* Recommend corrective actions within the dashboard or pattern-specific contexts.

{#hs-incident-pattern-analysis-agentic-workflow__ul_kzk_whw_l3c}  
Importante:  
This agentic workflow is turned on by default. For more information, see [Now Assist skills, agents, and agentic workflows on by default](https://www.servicenow.com/docs/access?context=now-assist-skills-on-by-default&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

This agentic workflow is automatically available to users with sn_ohs_im.manager, sn_ohs_im.admin, and sn_ohs_im.agent roles and can be used from the Now Assist panel.

For more information on the Now Assist panel, see [Now Assist panel](https://www.servicenow.com/docs/access?context=now-assist-panel-overview&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

## AI agent and tools used in the Health safety incident patterns assistant agentic workflow {#hs-incident-pattern-analysis-agentic-workflow__section_kb1_w3w_l3c}

{#hs-incident-pattern-analysis-agentic-workflow__table_bmk_z3w_l3c__entry__2}

| AI agent | Description |
|-|-|
| Health and safety pattern intelligence orchestrator | Analyzes systemic trends across safety incidents, knowledge articles, action, and root cause analysis. Retrieves pattern-level intelligence for the health and safety incident pattern dashboard and for individual pattern records. |
[Tabela 1. AI agent used in the agentic workflow]

{#hs-incident-pattern-analysis-agentic-workflow__table_bmk_z3w_l3c} {#hs-incident-pattern-analysis-agentic-workflow__table_yqy_njw_l3c__entry__3}

| Name | Type | Execution mode |
|-|-|-|
| Get Filter Reference Data | Script | Autonomous |
| Find Employee By Name | Script | Autonomous |
| Find Asset For Pattern Filter | Script | Autonomous |
| Get Pattern Details | Script | Autonomous |
| Create Pattern Actions | Script | Autonomous |
| Find Location For Pattern Filter | Script | Autonomous |
| Generate Impact Analysis Summary | Script | Autonomous |
| Search Patterns | Script | Autonomous |
| Get Incidents For Pattern | Script | Autonomous |
[Tabela 2. Tools used by the Health and Safety Pattern Intelligence Orchestrator AI agent]

{#hs-incident-pattern-analysis-agentic-workflow__table_yqy_njw_l3c}