---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Employee Center with HR Service Delivery

# Employee Center with HR Service Delivery {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

The Employee Center is available to use when you activate the Human
Resources Scoped App: Core \[com.sn_hr_core\] plugin.

The Employee Center provides a single and unified portal experience for
employees to find information, get help, and request services or items they need. For more
information, see [Employee Center](https://servicenow-prod.fluidtopics.net/3Qoz3oov6edTUiSqgm3qpg "ServiceNow Employee Center portal is a standard multi-department, dynamic portal for service delivery, and employee engagement.").

## Unified taxonomy mappings {#employee-center-hr__section_pzl_vwy_nsb}

HR taxonomy delivers pre-configured mappings of the HR catalog items and knowledge
articles to the HR topics provided by the Employee Experience taxonomy.

Your employees can discover content of different types such as catalog and knowledge
together within a single topic. The topic mappings for the HR taxonomy also powers
the search in the Employee Center.  
To use the Employee Center with HR Service Delivery:

* Activate the HR taxonomy (com.sn_hr_emp_taxonomy) plugin. When activated, the HR catalog items and knowledge (KB) articles are mapped to the topics and subtopics under Taxonomy.
* The base system provides the HR topics and subtopics and are included when you activate the HR taxonomy (com.sn_hr_emp_taxonomy) plugin.  
  Nota:  
  For more information, see:
  * [Unified
    taxonomy for Employee Center](https://servicenow-prod.fluidtopics.net/76c~qgFiFHMMtXTBwirkLQ "Unified Taxonomy is a collection of hierarchical topics that brings together different content types, such as requests, articles, quick links, learning content, and employee communications.")
  * [Associate connected content to a topic](https://servicenow-prod.fluidtopics.net/ZnwT6eth4hz8tFAoL2zpnA "Associate all existing and new content to the cloned taxonomy topics. You can add catalog items, knowledge bases, and quick links to the topics.")
  * [Associate a knowledge article with a taxonomy
    category](https://www.servicenow.com/docs/access?context=associate-knowledge-article-with-taxonomy-topic&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US)
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## Employee Center widgets {#employee-center-hr__section_ym3_bxy_nsb}

The following are optional widgets that can be configured:

* Start Date widget: This widget only appears to new hires prior to their start date for onboarding cases only. When using the base system layout, place the widget on the Employee Center home page, in the right-hand pane above the My Items widget. For more information on Lifecycle Events and onboarding and configuring the widget, see
  * [Lifecyle events for enterprise](https://servicenow-prod.fluidtopics.net/90_eA8wPVHxd9SnRxfdfLw "The Lifecyle events for enterprise application supports automation of onboarding and other employee lifecycle events.")
  * [Service
    Portal widgets](https://www.servicenow.com/docs/access?context=service-portal-widgets&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US)
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* Parental Leave Guide: Provides a link to the Parental Leave Guide portal page. For more information, see
  * [Now Assist Virtual Agent topics for Journey designer](https://servicenow-prod.fluidtopics.net/T~32krQYxvwcTncwaIzJGA "Complete the Journey designer related tasks from Employee Center using the Now Assist Virtual Agent topics.")
  * [Service
    Portal widgets](https://www.servicenow.com/docs/access?context=service-portal-widgets&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US)
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