---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Manage attachments from Microsoft Outlook Add-In for Legal Service Delivery

# Manage attachments from Microsoft Outlook Add-In for Legal Service Delivery {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

As a legal request fulfiller, add or delete documents in the legal request and matters from Microsoft Outlook Add-In for Legal Service Delivery.

## Antes de Iniciar

Ensure you have installed and configured Microsoft Outlook Add-In for Legal Service Delivery. For more information, see [Configure Microsoft Outlook Add-In for Legal Service Delivery](https://servicenow-prod.fluidtopics.net/KnLT3rNxcxK5S9nQpsxHCg "Install and add the Microsoft Outlook Add-In for Legal Service Delivery to your Microsoft Outlook and enable intake forms for submitting legal requests or matters.")

Role required: sn_lg_ops.request_fulfiller or sn_lg_matter.matter_fulfiller

## Procedimento

1. Sign in to Microsoft Outlook Add-In for Legal Service Delivery.  
   For more information, see [Sign in to Microsoft Outlook Add-In for Legal Service Delivery](https://servicenow-prod.fluidtopics.net/Hm0r1QezYIwZizy6r8Lrqg "As a legal request fulfiller, sign in to Microsoft Outlook Add-In for Legal Service Delivery.").
2. Add attachment to the legal request
   1. In the search box enter at least two characters to search by Number, Short description, and Requested for
   2. Select the legal request or matter.  
      Legal request or matter details are displayed.
   3. Select Add attachments icon (![Add attachments icon]())  
      For legal matter, select the artifact from the Artifact section and then select Add attachments icon (![Add attachments icon]())

   {#lsd-outlook-addin-add-delete-doc__substeps_swn_bhx_wbc}

   | Method | Steps |
   | Add file from the system | 1. Select Choose a file. 2. Select the document. 3. Select Open {#lsd-outlook-addin-add-delete-doc__ol_t2x_h1d_xbc} |
   | Drag and drop file from the email | 1. Select the document from the attachment. 2. Drag and drop the file into the add attachment pop-up. {#lsd-outlook-addin-add-delete-doc__ol_oqq_j1d_xbc} |
   |-|-|

   {#lsd-outlook-addin-add-delete-doc__choicetable_tly_21d_xbc}
3. Delete attachment from the legal request
   1. In the search box enter at least two characters to search by Number, Short description, and Requested for
   2. Select the legal request or matter.  
      Legal request or matter details are displayed.
   3. Select Delete icon![Delete icon]().  
      For legal matter, select the artifact from the Artifact section and then select Delete icon (![Delete icon]()).
   4. Select Ok on the confirmation screen.  
      The document is deleted from the legal request.
   {#lsd-outlook-addin-add-delete-doc__substeps_x5t_xby_wbc}
{#lsd-outlook-addin-add-delete-doc__steps_pb1_djy_wbc}