---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Employee tasks page

# Employee tasks page {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Configure the tasks page for employees to view and complete all their tasks on a single
page. You can configure the page by applying filters to show user approvals, content tasks, and
more.

## My tasks overview {#employee-center-to-dos-page-configuration__section_eh3_dqr_qfb}

The My tasks page shows all open and completed tasks for an employee.
Figura 1. My tasks

## Configure the tasks page {#employee-center-to-dos-page-configuration__section_ipt_y4d_h3b}

You control the type of open and completed tasks that appear by configuring the filters. The filters define the table and conditions that a task must meet for it to appear on the tasks page for an employee. You can associate one filter per table. For example, you can configure an Approvals filter by:

* Associating it with the Approval \[sysapproval_approver\] table with the conditions that the employee is the approver.
* There is an entity that the approval is for.
* The approval is in the requested state.
{#employee-center-to-dos-page-configuration__ul_wtw_3n3_2hb}  
Nota:  
The default order is due date. If you have too many filters and find that performance is affected, you can order the tasks by filter. To order by filter, you must enable filter prioritization and assign priority numbers for each filter.

For more information, see [Enable task configuration for approvals](https://servicenow-prod.fluidtopics.net/1K4EZHSsvD53pB3L4p8ypQ "Provide the approvers with more in-context information about the approval requests for informed and prioritized approval workflows.").

## Configure Ask a question {#employee-center-to-dos-page-configuration__section_in5_m2x_nsb}

Ask a question is a widget that establishes a communication link between a user with an HR Agent or queue to discuss HR tasks or cases. These configurations determine which HR agent or queue to use for communication. For HR tasks, the Task support team field defines the HR agent or queue that picks up any communication about the task when a user selects the Ask a question link. To use this option, activate the Connect Service Portal Widgets (com.glide.connect.sp_widgets) plugin.  
Nota:  
For more information about Connect, see [Connect](https://www.servicenow.com/docs/access?context=c_Connect&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).
For HR cases, define configuration under Conversational Interfaces.  
Nota:  
For more information about Conversational Interfaces, see [Conversational Interfaces](https://www.servicenow.com/docs/access?context=convint-landing-page&version=australia&pubname=australia-conversational-interfaces&ft:locale=en-US) and [Setting up Agent Chat](https://www.servicenow.com/docs/access?context=ac-configure-agent-chat&version=australia&pubname=australia-conversational-interfaces&ft:locale=en-US).
If your company is not using Connect Support, you can choose to hide the Ask a question link. To hide the Ask a question link, go to sys_properties.list and find the sn_hr_sp.hr_ask_a_question_enabled property. Default value is true. To hide the Ask a Question on HR cases and tasks on the Employee Center, change the setting to false. For HR tasks, when Agent Workspace is selected in the Task support team drop-down, Virtual Agent is used. If Users and groups is selected, Connect Support is used. For more information, see [Adding an HR task to an HR case](https://servicenow-prod.fluidtopics.net/bVt_XIJE4yI5X4pbYGFGww "You can add, view, or work on HR tasks assigned to HR cases.").

Advanced Work Assignment To configure Advanced Work Assignment (AWA) for Agent Workspace, see [Advanced Work Assignment (AWA) for HR Service Delivery](https://servicenow-prod.fluidtopics.net/9ENKh_zxborQPob0BCiMHA "Use the ServiceNow Advanced Work Assignment for HR Service Delivery feature to automatically assign HR cases to agents based on availability, capacity, and skills.").

## Preconfigured filters {#employee-center-to-dos-page-configuration__section_rfd_lbx_xfb}

The following filters are included with the Employee Center application. You can use them or configure your own.

For more information, see [Task filters on My tasks](https://servicenow-prod.fluidtopics.net/erGO45W~fiENJm4QrVJ6YQ "Use the enhanced filters experience to manage and prioritize the tasks. Using the filters, employees and managers can have better visibility into the time-sensitive and business-critical tasks.")