---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/employee-service-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure favorite content type on Mobile

# Configure favorite content type on Mobile {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Configure the favorites option on Mobile to help employees personalize the content
and easily access the content.

## Antes de Iniciar

Role required: portal admin and sp_admin

## Procedimento

1. Navigate to AllSystem MobileMobile UIMobile.
2. Edit the mobile UI rules to suit your needs.  
   See [Mobile UI Rules](https://www.servicenow.com/docs/access?context=create-mobile-ui-rule&version=australia&pubname=australia-mobile&ft:locale=en-US) and configure the following field values.{#web-configure-favorites-admin-mobile__table_ch5_hxh_ktb__entry__2}

   | Field | Description |
   |-|-|
   | Condition | For the Condition field, specify `text_02=sysId`, where sysId indicates the the sys_id of the new Favorite Content Type record. This rule applies only to the favorite items that belong to this content type. |
   | Parent | My favorites (without image) |
   | Parent Table | Mobile View |
   | Trigger | OnLoad |
   [Tabela 1. Mobile UI Rules]

   {#web-configure-favorites-admin-mobile__table_ch5_hxh_ktb}{#web-configure-favorites-admin-mobile__table_pbf_klm_ktb__entry__2}

   | Field | Description |
   |-|-|
   | Target | text_01 |
   | Operation | Set UI Style |
   | Value | Example JSON`{ "TextDecorator":{ "Type": "Font", "FontName": "now-mobile-icons", "Value": "f15c", "FontColor": "#333E3F" } }` |
   [Tabela 2. Mobile UI Rule Action]

   {#web-configure-favorites-admin-mobile__table_pbf_klm_ktb}When the content configuration associated with this content type can have images to render on the favorite card, create another record with the parent value as My favorites (with image)
3. Create a function and function instance to suit your needs.  
   See [Create a function and function instances](https://servicenow-prod.fluidtopics.net/k3mOBipnKpZjUhdkzdZetg#add-quick-action "Provide your users with a shortcut, which is also known as a quick action, to an item or action in your mobile apps. Quick actions appear on the applet launcher page.") and configure the following field values.{#web-configure-favorites-admin-mobile__table_lvd_lc3_ktb__entry__2}

   | Field | Description |
   |-|-|
   | Table | Favorite (App Use) \[sn_ex_sp_st_favorite\]. |
   | Conditions | Add appropriate conditions so that this function only applies on desired content types. |
   | Parent | Set the table name to sys_sg_master_item and document to My favorites (without image). |
   [Tabela 3. Mobile Function]

   {#web-configure-favorites-admin-mobile__table_lvd_lc3_ktb}
{#web-configure-favorites-admin-mobile__steps_mgr_gjl_mtb}

## Resultado

The content type display is configured for Mobile.
**Conceitos relacionados**   

* [Now Mobile app](https://servicenow-prod.fluidtopics.net/ILvaSRoaHE6uv69zxr5QHg "Enable your users to submit incidents and requests, manage tasks, and access company resources from anywhere using the Now Mobile app.")  
**Tópicos relacionados**   

* [Mobile plugins](https://www.servicenow.com/docs/access?context=sg-mobile-plugins&version=australia&pubname=australia-mobile&ft:locale=en-US)